The procedure entry point CreatInfoWindow could not be located in the dynamic link library MSQERT2.dll

Can anyone help me with the following error in XP with Outlook (2003 I think)

The procedure entry point CreatInfoWindow could not be located in the dynamic link library MSQERT2.dll


This pops up when you launch outlook straght away and you can't get round it,  first I thought corrupt PST but now i'm think its to do with the actual installation.

This file seems to relate to part of the outlook express core which Outlook uses.

Aside from replacing the .dll anyone got any other ideas or come accross this before?

Thanks

Matt
callflowsolutionsAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jay_Jay70Commented:
Hi callflowsolutions,

i dont have that file on my system anywhere at all and google doesnt show anything on it

can you locate the file?

Cheers!
callflowsolutionsAuthor Commented:
apologies typo on my part its MSOERT2.DLL
Jay_Jay70Commented:
hmm try going to add / remove programs    add remove windows components and clear the tick out of eoutlook express

reboot and then reinstall   see if it helps at all

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

callflowsolutionsAuthor Commented:
thats a possibility its outlook 2002 as well so could upgrade to 2003.....
Jay_Jay70Commented:
that solution was taken from a site assuming it was 2002 :)
callflowsolutionsAuthor Commented:
Ok I have fixed this.

I copied the .dll from my machine over to the machine with the problem and re-registered the .dll except it wouldn't work.

Had to go into registry and remove the entry to this .dll and then re-regged it and it worked and it all now works again.

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.