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The procedure entry point CreatInfoWindow could not be located in the dynamic link library MSQERT2.dll

Posted on 2006-04-20
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Last Modified: 2011-04-14
Can anyone help me with the following error in XP with Outlook (2003 I think)

The procedure entry point CreatInfoWindow could not be located in the dynamic link library MSQERT2.dll


This pops up when you launch outlook straght away and you can't get round it,  first I thought corrupt PST but now i'm think its to do with the actual installation.

This file seems to relate to part of the outlook express core which Outlook uses.

Aside from replacing the .dll anyone got any other ideas or come accross this before?

Thanks

Matt
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Question by:callflowsolutions
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Expert Comment

by:Jay_Jay70
ID: 16496453
Hi callflowsolutions,

i dont have that file on my system anywhere at all and google doesnt show anything on it

can you locate the file?

Cheers!
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Author Comment

by:callflowsolutions
ID: 16496584
apologies typo on my part its MSOERT2.DLL
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Jay_Jay70 earned 1000 total points
ID: 16496612
hmm try going to add / remove programs    add remove windows components and clear the tick out of eoutlook express

reboot and then reinstall   see if it helps at all
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Author Comment

by:callflowsolutions
ID: 16497066
thats a possibility its outlook 2002 as well so could upgrade to 2003.....
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by:Jay_Jay70
Jay_Jay70 earned 1000 total points
ID: 16497108
that solution was taken from a site assuming it was 2002 :)
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Author Comment

by:callflowsolutions
ID: 16498455
Ok I have fixed this.

I copied the .dll from my machine over to the machine with the problem and re-registered the .dll except it wouldn't work.

Had to go into registry and remove the entry to this .dll and then re-regged it and it worked and it all now works again.

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