Remote connection failures
Posted on 2006-04-20
We have a SoniWall Pro 3060 and have a few remote users who use SonicWall TZ170 and they all have site to site vpn connections and it works fine except for two users who use IBM T series laptops. Their desktop computers work fine at home but when they try to use the IBM T43 notebooks at home they cannot access the resources. They can ping company IPs and Server names at the command prompt but they cannot map any drives as it errors out saying the resource cannot be found right after they ping the very server and share. We have tried wireless connection on the laptops, and plugging it in directly into the TZ170 but it still will not work. We have worked with Sonic and they state that since they connect from the site with another computer then it must be on the IBM side and we contact IBM and make sure that there is not any software or settings causing the issue and they say it must be on the SonicWall side. Any assistance offered would be greatly appreciated?