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Cannot disable Firewall in Security Settings

We are attempting to setup Remote Access from the WWW through an Intellinet Broadband Router.   In our initial setup test, we wanted to disable the Firewall completely to ensure that we had connectivity, then re-enable it and only allow Remote Access via the Remote tab from My Computer Properties.  Please note that this is a single PC running XP SP2 and proprietary Building Management Controls software that the maintenance personell need to access remotely.  No WAN or Enterprise exposure...

When we open the Security Setting app from the control panel, it shows the Firewall as ON, but when you go to the Windows Firewall app from control panel, it is OFF.  Why the discrepancy?  To the best of my knowledge there is no other Firewall appliances or applications.  (I initially configured this PC but it has been in the clients hands for some months so they COULD have installed something even though they claim not...)

We also went into the Router settings and disabled the Firewall there...

Thanks in advance...

Ray L.
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raylab
Asked:
raylab
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1 Solution
 
dshoseyCommented:
Ray,
Have you set up a redirection from the outside (Web address of the Intellinet Broadband Router) to the inside (PC with www application)?
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raylabAuthor Commented:
No I did not.  More info please?
Thx...
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dshoseyCommented:
Ray,

Most broadband routers are configured with NAT or Port redirection.  You have to go into the configuration of the router and set a redirection from port 80 on the internet or outside address to port 80 on the internal device.  I am not real familiar with the intellinet routers however is sounds like the traffic is being blocked there.  Hopefully this can give you a start.

Thanks

Dave

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raylabAuthor Commented:
Looking at 'our' Linksys router at the office , it seems that if it is set up as a Gateway, this is not required, right???
   now I need to see if the clients Intellinet Router is s/u as a Gateway...)
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dshoseyCommented:
Just so I am understanding this.

     |End User
     |
     |
     |
     |
Internet -----------Intellinet Router
                                  |
                                  |
                                  |------------------Application Server


The application you are trying to reach is on the inside of the intellinet router and you are connecting to the application from the outside or internet side of the router.  If this is the case, you will have to create the redirection or NAT.  Otherwise your previous statement is correct.
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raylabAuthor Commented:
Exactly.  Except that there could be many End Users, one at a time of course...
Should be working on this again later this A.M.  and will get back to you then.
Thx again...
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raylabAuthor Commented:
My apologies.  I neglected to come back and post the conclusion.
Our client had PC consultant come in and work on the Router locally while I accessed remotely.  Two issues: the router was intermittant which made neophytes like myself and the client think we were doing things wrong, and the NAT was never set in the Router.  Consultant added NAT for RAS, then NAT for VNC and all was well.  Note that VNC was not part of the original equation but was added on recomendation of the consultant.

Client is expected to replace the router as its' xface seems to be intermittant and as I have not heard back from him in weeks, I presume all is well...

Thanks.  I will award to dhosey as those responses were right on the mark...

Ray L.
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