winfax pro 10.0 causing a general protection fault.

Posted on 2006-04-20
Last Modified: 2010-08-05
I have a computer that has winfax pro 10.0 it has been working fine up until now. It is giving a geeral protection fault has occurred  this program will shutdown please reboot. I have looked on symatecs web sight but they don't say to much.
Question by:APlusComp247
    LVL 30

    Expert Comment

    Recent windows update

    Backup your registry..THEN

    Copy the following to the clipboard (it's all one line even if wrapped in your browser - paste into notepad and remove line breaks if necessary, and copy again)
    click START, type RUN <enter>

    =copy below here=
    REG ADD "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Cached" /v "{A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046} 0x401" /t REG_DWORD /d 1
    =copy above here=
    LVL 97

    Accepted Solution

    Greetings, APlusComp247 !

    You may want to uninstall and reinstall Winfax Pro.  Make sure you have the latest updates.

    Best wishes!
    LVL 97

    Expert Comment


    We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

    Thanks, war1

    Author Comment

    I  am still working on it.

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