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Auto-creation of printer in Citrix

I have a Citrix Presentation 4.0 server running on Windows 2003.  I want users' local printers to be auto-created within their Citrix session.  I thought this feature was set up by default when installing Citrix, but users' local printers are not being created.  If I use the RDP client, printers are auto-created for the user.  When using the Citrix client, printers are not created.  Any ideas why this is happening?

Thanks in advance for any suggestions.
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sim2k_support
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sim2k_support
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mgcITCommented:
Yes you need to create a policy in order for this to happen in Citrix 4.0.  From the Citrix Management Console go to the Polices node and right-click to create a new policy.  Give it a name and a description.  

Then right-click the policy you have just created and go to Properties.  Here expand Printing and then Client Printers.  Enable Auto-creation and specify the default printer only.  Now you need to apply this policy to the users you want it to affect.  After setting the autocreation settings click OK then right-click your policy once again and choose Apply This Policy To..  Specify the users or servers you want it to affect by setting up filters.  (Easiest is just to add Domain Users, or all Servers).

Now the only other thing you need to do is make sure the correct drivers are installed on your citrix servers.  The drivers need to match EXACTLY the drivers on the client machines.  Alternatively if you don't want to install drivers you can force them all to use the Universal Print Driver, or set up printer mappings to direct certain printers to use certain drivers.

See here for more details on all the steps: http://support.citrix.com/article/CTX106319

Page 311 is where the printing section starts
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sim2k_supportAuthor Commented:
I created the policy and have installed the same driver that is installed on the client computer.  But the printer does not auot-create.  What I don't understand is how it works using RDP client and not with Citrix client.  Any other ideas?
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mgcITCommented:
RDP will work differently... so don't worry about that.  By default RDP will autocreate ALL client printers.  Citrix lets you have more control.

Something else you need to check is here: on your server open the Citrix Connection Configuration Tool (under Programs > Citrix > Admin Tools.

click the Client Settings button and look at the printer mapping settings there.
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sim2k_supportAuthor Commented:
It is set to inherit user config
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mgcITCommented:
ok look in the event viewer when you log in... there will be something about the printer mappings that should help us determine why this is not working
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sim2k_supportAuthor Commented:
Under the System Log have Event ID:3019 stating "The redirector failed to determine the connection type".
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mgcITCommented:
that's probably not it... the source would probably either be "Print" or "TermServDevices"
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mgcITCommented:
check out this document.  It has some more common steps to take to troubleshoot printers: http://support.citrix.com/article/CTX107137&searchID=18652301
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sim2k_supportAuthor Commented:
Thanks!!!!!!!  I found that the CTX_SmaUser didn't have any permissions set on the ica listener.  After setting the appropriate permissions, printers are being auto-created.
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mgcITCommented:
np... glad you got it working
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