Link to home
Start Free TrialLog in
Avatar of andytle
andytle

asked on

spf question!

There is one outsider wanted to send an email to one of my users and he received an error message bounced back.

Then I asked him to forward the error message to me. The message is long but there is one line (below) that I want to know. Can someone interpret this for me? Thanks,

Received-SPF: none (0: domain at htaew.com does not designate permitted sender hosts)


Thanks,
Avatar of kristinaw
kristinaw
Flag of United States of America image

spf stands for 'sender policy framework'. it's basically sender authentication that should allow spam filters to help cut down on spam in the future by adding a way to verify the details in the SPF record.

here's some more info:
http://www.openspf.org/newheader.html

kris.
Avatar of andytle
andytle

ASKER

What should I tell the sender to succesfully send the message to my user.

Thanks,
i don't believe anything to do with that line is what's causing the problem. very few ppl utilize spf yet anyways, and the line above simply iterates that you're not using it 'does not designate permitted sender hosts'.
is htaew your domain or his?

he was trying to send an email to one of your users (same namespace, usera@domain.com), it bounced back to him, yet he was able to forward the NDR to you (same namespace, userb@domain.com) with no problems?

could have been something intermittent on his end. I would have him try it again. if it still fails post the complete NDR.

Kris.
I believe you need to create a reverse DNS lookup record for your mail server in the internet DNS servers.  Anyone using SPF should then be able to e-mail you.

I would imagine that everyone will be using SPF within a few years so it's a good idea to get the DNS record in place for the future anyway.
Avatar of andytle

ASKER

The htaew is his side.
He was trying to send my user an email, it bounced back to him with an erroe message. He then forwarded the error message to me with no problem. Below is the error message that his server sent to him. His name is Terry. Please pay attention to this line. "Article rejected due to incorrect password".

"----- Original Message -----
From: <truck-owner@htaew.com>
To: <terry@htaew.com>
Sent: Thursday, April 20, 2006 10:05 AM
Subject: Article rejected due to incorrect password


> Article rejected due to incorrect password
> Received: from mydomain.com [xx.xx.xx.xx] by htaew.com with ESMTP
>  (SMTPD32-8.15) id A342518F0058; Thu, 20 Apr 2006 10:05:38 -0500
> Received: from mail.mydomain.com ([xx.xx.xx.xx])
> by mydomain.com (mydomain.com [127.0.0.1])
> (MDaemon.PRO.v8.1.3.R)
> with DomainPOP id md50000090599.msg
> for <truck@htaew.com>; Thu, 20 Apr 2006 11:04:12 -0400
> Return-Path: <truck-owner@htaew.com>
> Delivered-To: mydomain.com-postmaster@mydomain.com
> Received: (qmail 12040 invoked by uid 508); 20 Apr 2006 15:03:29 -0000
> Delivered-To: postmater@mydomain.com
> Received: (qmail 12035 invoked by uid 508); 20 Apr 2006 15:03:29 -0000
> Delivered-To: mydomain.com-g.montaina@mydomain.com
> Received: (qmail 12033 invoked by uid 508); 20 Apr 2006 15:03:29 -0000
> Received: by simscan 1.1.0 ppid: 12013, pid: 12017, t: 0.3238s
>         scanners: attach: 1.1.0 clamav: 0.87.1/m:35/d:1239
> Received: from unknown (HELO htaew.com) (xx.xx.xx.xx)
>  by 0 with SMTP; 20 Apr 2006 15:03:29 -0000
> Received-SPF: none (0: domain at htaew.com does not designate permitted
> sender hosts)
> Received: from zbc194.zebec.net [xx.xx.xx.xx] by htaew.com with ESMTP
>  (SMTPD32-8.15) id A2CEC7D006E; Thu, 20 Apr 2006 10:03:42 -0500
> Received: from zbc217 ([xx.xx.xx.xx]) by zbc194.zebec.net with
> Microsoft SMTPSVC(5.0.2195.6713);
> Thu, 20 Apr 2006 10:03:17 -0500
> Subject: New and updated truck listings
> X-Sender: "=?iso-8859-1?Q?HTAEW=2ECOM?=" <terry@htaew.com>
> From: "=?iso-8859-1?Q?HTAEW=2ECOM?=" <terry@htaew.com>
> Date: Thu, 20 Apr 2006 10:03:22 -0500
> To: "=?iso-8859-1?Q?HTAEW_Updates?=" <truck@htaew.com>,"

Thanks,


Avatar of andytle

ASKER

g.montaina@mydomain.com is my user's email address.


Andy
So you've been having this issue with this domain since last July?

https://www.experts-exchange.com/questions/21487500/Email-error.html

Kris
If you run his domain through dnsstuff, check the 3rd warning from the bottom:

http://www.dnsreport.com/tools/dnsreport.ch?domain=htaew.com

this would be my best guess as to what is causing the problem. He needs to fix his setup so that everything checks out OK. Your simscan product could very well be rejecting his mail for this reason.

hth,
Kris.
andy,

any other questions?

kris.
Avatar of andytle

ASKER

I really don't know. He sends out the email to whole bunch of addresses, only my user's address causes the return.

Andy
ASKER CERTIFIED SOLUTION
Avatar of kristinaw
kristinaw
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of andytle

ASKER

Instead of emailing my use as part of the mailing list, I told the dude to email my user individually by typing his address and cc to me, we both received the email.

What is up?

Thanks,
It is impossible to say. You aren't providing enough information for me (or likely anyone else) to answer that question.

also, you didn't answer any of the questions or say if you tried any of the suggestions i detailed in my last post.

kris.
Avatar of andytle

ASKER

Aaaaahhh, I am sorry for the delay. I am troubleshooting the problem. I am working with my ISP to see if anything got blocked at their end. The email did not even get to my ISP. I am viewing the firewall logs as well as my Mdeamon logs. Did not see anything either. I am sending all my DomainPoP.log to a Mdeamon support group for them to to view.
Please allow several more days.


Andy
Avatar of andytle

ASKER

Thank you very much. I was able to find out where the problem was and fixed it.
Really appreciate your help.

Andy