Backup to disk folder showing 0 available capacity but have never written a backup to it

I have put a new usb external hard drive on my backup server.  I've created a backup to folder disk and a media set with it however, when I try to write a backup to it, it always fails.  

I'm seeing where in the media set it shows my available capacity on the folder as 0, total capacity as 100GB (I changed that setting) and bytes written as 0.

Anyone know how I can change the capacity to allow for the 300gb hard drive to show me something?

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

did u create the folder and then specify the storage device in backup exec and add it to a media set
I am confused as to which setting you changed, it wasn't the setting on the advanced properties page of the B2D folder under disk space settings called Disk space Reserve was it? That's the space that BE will not use, it is normally left at zero. The only setting on that tab you change is the maximum size which can be increased to 100GB or such.
tgfo62Author Commented:
yes - i did create a folder - which then created another folder under need it called FLDR000004 - is this right?  
This is the first time I've used backup to disk - I always backed up to tape before so this is a bit confusing.

then I created a media set which has the B2D000002 media label under it - but not the FLDR that was created before.  Do I need to move that folder to the media set?

PAQed with points refunded (500)

Community Support Moderator

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.