automatic security update
I am using a Dell XPS DXC051 with the following: Intel Pentium 4, 3 GHx, 230 GB single hard drive, 1GB RAM, Microsoft XP Professional (V.2002 SP2), Microsoft Office 2000.
I believe on 4/16 an automatic security update downloaded and installed containing the following:
Cumulative Security Update for Internet Explorer (912812)
Cumulative Security Update for Outlook Express (911567)
Security Update for Windows Media Player 10 for Windows XP (911565)
Security Update for Windows XP (908531)
Security Update for Windows XP (911562)
Windows Malicious Software Removal Tool – April 2006 (890830)
After this installed, I found that I was unable to save and Excel file I was working on. I was also unable to upload another Excel file as an e-mail attachment in AOL. I tried rebooting, tried another file, tried saving a test file, none of which helped. I checked system restore and found: "Software Distribution Service 2.0" I restored to a point prior to this, and everything worked fine. That is, until I turned on the computer the next day and the same update dowloaded. The updates listed above are what are contained in the "Software Distribution Service 2.0" download. I have temporarily disabled automatic downloading of updates, but would like to be able to turn it back on if I can solve the problem.
Do you know of any interaction between any of these updates and Microsoft Office/Excel 2000? (I have actually not tried Word or Access while this update was installed).
Thanks!
I believe on 4/16 an automatic security update downloaded and installed containing the following:
Cumulative Security Update for Internet Explorer (912812)
Cumulative Security Update for Outlook Express (911567)
Security Update for Windows Media Player 10 for Windows XP (911565)
Security Update for Windows XP (908531)
Security Update for Windows XP (911562)
Windows Malicious Software Removal Tool – April 2006 (890830)
After this installed, I found that I was unable to save and Excel file I was working on. I was also unable to upload another Excel file as an e-mail attachment in AOL. I tried rebooting, tried another file, tried saving a test file, none of which helped. I checked system restore and found: "Software Distribution Service 2.0" I restored to a point prior to this, and everything worked fine. That is, until I turned on the computer the next day and the same update dowloaded. The updates listed above are what are contained in the "Software Distribution Service 2.0" download. I have temporarily disabled automatic downloading of updates, but would like to be able to turn it back on if I can solve the problem.
Do you know of any interaction between any of these updates and Microsoft Office/Excel 2000? (I have actually not tried Word or Access while this update was installed).
Thanks!
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
According to the MS Security Response Center Blog (http://blogs.technet.com/msrc/archive/2006/04/21/425838.aspx) an update will be released April 25th. This *should* take care of your problems automatically if you're affected by the MS06-015 update.
Thanks to you both for your help.
Ran32 -- the additional information helped me understand what was happening at least... I am hoping for a "cure" this week!
r-k -- I tried the renaming procedure, but it did not correct the problem. The only way I have been able to work around it is to "system restore" to a point before the download, then disable automatic updates. Wsa definitely worth a try tho.
Ran32 -- the additional information helped me understand what was happening at least... I am hoping for a "cure" this week!
r-k -- I tried the renaming procedure, but it did not correct the problem. The only way I have been able to work around it is to "system restore" to a point before the download, then disable automatic updates. Wsa definitely worth a try tho.
Glad you found a workaround. Thanks for the feedback.
"Renaming verclsid.exe (\Windows\system32\) and rebooting resolved the immediate problem. After the reboot, I was also prompted for another Windows Update which appeared to be for the same MS06-015 patch. Another verclsid.exe was loaded and I haven't seen the same problems yet."