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Reporting Services Evaluation Edition Expired: Need temp fix ASAP

Posted on 2006-04-20
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Last Modified: 2012-08-14
A client installed the 120 day evaluation edition of Reporting Services and did not order the full-version CD at the time.  We just got a panic-call now that the trial has expired and reports no longer work.  They have since ordered the full-version which will take 2-4 weeks to arrive.  They are looking for an interim solution.  

My current ideas:
-Try to install the evaluation edition again
-Try to uninstall and then reinstall the evaluation edition
-Try to install the evaluation edition in a different directory
-Purchase the developer's editiion to use until the full-version arrives (probably won't do this; might be considered a production environment)
-Registry edits (definitely won't be recommending this)

Does anyone have any more input or experience with this?  Some more advice I could give them?  Need more info?

Thanks in advance,
Jess
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Question by:jesselavaca
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by:m1tk4
ID: 16502677
>> -Try to install the evaluation edition again

Won't work

>> -Try to uninstall and then reinstall the evaluation edition

Won't work either

>> -Try to install the evaluation edition in a different directory

Won't work either

>> -Purchase the developer's editiion to use until the full-version arrives (probably won't do this; might be considered a production environment)

And you are right.

I would call Microsoft and talk to them, having the purchase order number/invoice number on hands.

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by:jesselavaca
ID: 16502912
I was afraid of that.  You think there's an outside chance Microsoft could give them a serial number over the phone or something?  2-4 weeks will be a long time...

-Jess
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m1tk4 earned 2000 total points
ID: 16503334
Jess,

That's quite possible, in my experience Microsoft has been quite helpful on the phone. You spend AGES to get to the right people but you can get things done.

You also have to look at it this way - you aren't losing anything but 30-40 minutes of your time, worst case scenario is they say "no" and then you'll have full (at least _moral_) right to go to those crack search engines ;)))
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