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SBS ICS Wizard unable to configure Networking, and related issues.

I Installed SBS 2003 without ISA on a computer with 2 nics.  The computer was setup quickly and ran fine for months in the same configuration as I had no time to fully setup the system and I had no static ip adresses. The setup at that time was very simple; the external nic obtained its ip address automatically from a Westell modem, and clients obtained ip addresses from via DHCP on the SBS, and everything resolved and worked fine. The ICS wizard worked fine setting this up. The SBS machine was able to browse the internet as well as the clients. Then, Bellsouth (our isp), issued us a Netopia 8 port DSL router and 5 ip addresses excluding the router’s LAN ip. I switched out the modem for the router and left the default configuration on the router active. This also worked fine. Now, I needed to setup, Exchange and IIS and get the server fully working, so I reconfigured the router, nics and SBS as follows: I disabled DHCP on the router, gave it its starting static ip address and set the router to expose any other static addresses in that range. I turned off address mapping (NAT) and set connection state to always on. Entered the username and password and connected. The browser interface says line status was up and ok. External adapter was setup with one of bellsouth's issued ip addresses and I set it up using the ip address of the Netopia router as the gateway and Bellsouth’s issued dns servers. The internal network adapter was configured with a static ip of 192.168.16.1 on a 255.255.255.0 mask, and the DHCP scope was setup to issue a range of 192.168.16.2 thru 192.168.16.254 . DNS and wins were also installed on this machine. DNS was setup using Bellsouth’s DNS servers as the forwarding addresses if it could not resolve locally.  I ran the ICS wizard and got some errors when setting up the network but all other areas in the wizard (email, firewall, certificate, etc.) worked fine. I reran ICS wizard, choosing different broadband options, and lost internet access on the SBS machine, and got errors in the networking part of that wizard as well. I now cannot get clients or server to browse the internet, although ping does work. SBS ICS wizard cannot configure networking no matter what broadband options I choose. The only way I can get it to do anything, is to reconfigure the ICS Wizard even though it fails with the PPOE broadband option. The SBS machine then is able to browse the internet, but clients still cannot. I had configured another machine using the same ISP and basic setup and it ran fine. I have tried to duplicate configuration of the working SBS on the NON working one, and still nothing. The best I get is browsing the internet on the SBS server (only) using the PPOE option, but that is not even the configuration I used on the first machine that works! And the VPN Wizard hangs at the very end every time I run it. What am I missing here? I have read all the config posts, and I cannot get past this. Is it reinstall time?
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darienr
Asked:
darienr
1 Solution
 
mickinoz2005Commented:
Just a quick question,

In add / remove programs do you have the Internet Explorer Enhanced security option installed its under windows components.

If you do untick that so it removes it completely and then rerun your ICS wizard with the settings you wanted.

Just something to try i had a similar problem wih ICS could not get it to work no matter what then found an article removed that and away it went.

Michael
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
First, I want to clarify that what you are referring to as the "ICS wizard" is really the Configure Email and Internet Connection Wizard (CEICW).

Assuming that to be so... you need to do a couple of things with the Netopia.  Please access it via the consolidated "setup" page via http://<routerip>/setup.

Then, enter all the values as shown on this page: https://filedb.experts-exchange.com/incoming/ee-stuff/29-cayman.pdf
Note that on that image, the password is blank, but you would enter yours.

Your external NIC will need to have a 192.168.10.x IP if you use the example I've provided (such as 192.168.10.1).  You will then need to specify the gateway as 192.168.10.254, and rerun the CEICW.

This will provide you with outbound access.

You must then configure the IP Pinholes in the Cayman pointing to your SBS's  IP -- 192.168.10.1.
The following ports are needed for SBS:
25 - SMTP
443 - HTTPS (for RWW and OWA)
444 - SharePoint
1723 - PPTP VPN
3389 - RDP for remote administration
4125 - Remote Web Workplace

Please let me know if you need further information.

Jeff
TechSoEasy
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
P. S.  In case you didn't know where it was, the "Enter" key is located on the very RIGHT side of the main section of your keyboard.  

It's quite a useful key used mainly for creating a new line in a message...  especially when you are writing about things which are technical in nature.

(This sarcastic remark is not meant to be harmful to anyone).
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darienrAuthor Commented:
Well, both of you have provided good information, i will try first thing as i get into the office and advise of my findings.

As for the "Enter Key" remark, I don't mind so much as I am new here, and I will take it as you "breaking me in".

I chose to write that way, as I didn't want to waste space,

but I could fix that,

in my next

couple of

Posts. :)
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Perfect!  There's no lack of space here!

Jeff
TechSoEasy
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darienrAuthor Commented:
Well , I tried to access the pdf and I get : Error: You do not have proper permissions to access the requested file .
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Sorry, that is a new service EE is trying... did you enter your username and password?  It shows that it's been downloaded a couple of times.

If you still can't get at it, you can grab it from **edited out**  Link above should now work

Jeff
TechSoEasy
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darienrAuthor Commented:
yeah, says i dont have permission...no problem, i got it from your other link.
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darienrAuthor Commented:
No luck and DNS info provided to me was wrong. Reinstalled and used correct dns info, all ok. Thanks.
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
cool... glad it's working then!
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darienrAuthor Commented:
thanks for your help!
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GranModCommented:
PAQed with points refunded (500)

GranMod
Community Support Moderator
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