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file recovery

Hi,

  I have a gateway computer with a 10gig hard drive with windows 98 on it. The other day my friend was typing a word document and the computer frooze so she powered it down to restart it and the computer came back up to a window with the logo that reads GO BACK BY WILDFILE, and a box with a message that reads

     GO BACK ( 118 )
   Your computer crashed or was shut down while go back was in the middle of recovery on disk 1. Unless there was a serious problem and recovery continues to fail, you should allow go back to continue the recovey process.
                                          Do you wish to continue recovery?
                                                YES          NO
When I click yes nothing happens and if I click no nothing happens. I booted the computer with a windows 98 start up disk to check if all our files are still in drive c:\, and all I get is a message that states that Windows 98 has detected that  
drive C: does not contain a valid fat or fat32 partition
1) the drive may need to be partitioned
2) you may be using a third-party disk-partitioning software
3) some viruses also cause your drive c: to not register

Is there a way to rebuild the partition or something? OR a software that we may be able to recover all of our word documents back? Alot of these files is work that has to be turned in to school by the month of may. I think it would be alot easier if we could recover these files as oposed to sitting down and sorting throu a bunch of referenced notes and typing all those pages again. ( Very time consuming ). Any help would be greatly appreciated.  Thank You in Advanced.
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ben2267
Asked:
ben2267
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1 Solution
 
Irwin SantosComputer Integration SpecialistCommented:
boot to windows 98 from your harddisk or a floppy:
and run fdisk /mbr and reboot the system.
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nobusCommented:
you can boot from a bootable cd, and copy your files ; use the knoppix or bart pe cd :
www.knoppix.org
www.nu2.nu/pebuilder/    --> Bart Pe

if you need recovery soft, here a list : (download the free trial, check if it claims to recover what you need, then pay for the full version)

http://www.pcworld.com/downloads/collection/0,collid,1295,00.asp            Free Recovery
http://www.grc.com/spinrite.htm                              Spinrite
http://www.runtime.org/                                    GetDataBack
http://www.stellarinfo.com/                                    Stellar
http://www.bitmart.net/                                    Restorer 2000
http://www.snapfiles.com/get/restoration.html                        Restoration
http://www.snapfiles.com/get/activeundelete.html                  Active undelete
http://www.pcinspector.de/file_recovery/UK/welcome.htm                  pc Inspector
http://www.handyrecovery.com/download.shtml                        Handy Recovery
http://www.snapfiles.com/get/smartrecovery.html                  flash recovery
http://www.ontrack.com/                                    ontrack
http://www.ontrack.com/easyrecoveryprofessional/                  Easy Recovery
http://www.cgsecurity.org                                    Test Disk + utils
http://www.z-a-recovery.com/setup.exe                        zero assumption
http://www.stompsoft.com/recoverlostdata.html                        Recover Lost Data
http://www.recovermyfiles.com/                              RecoverMyFiles
http://techrepublic.com.com/5100-1035_11-1051391.html#            Disk Commander
http://us.mcafee.com/root/package.asp?pkgid=105                  EasyRecovery
http://www.macupdate.com/info.php/id/10031                        VirtualLab Data Recover
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nobusCommented:
and since Go back is installed, you may need to reinstall it again - it is a real nuisance when things go wrong. . .
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blue_zeeCommented:

With GoBack installed you cannot access C:\...

See this solution on how to uninstall and reintall GoBack:

http://www.experts-exchange.com/Applications/Q_20856676.html#10160652

Good luck,

Zee
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ben2267Author Commented:
HI irwinpks,

     I booted the computer with windows 98 start up disk, ran fdisk /mbr and restarted the computer and now I get this message
               Starting Windows 98
Type the name of the command interpreter ( e.g., c:\windows\command.com )
A> prompt. What do I do next.
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Irwin SantosComputer Integration SpecialistCommented:
that is ALMOST a good sign.

Boot from the windows 98 floppy again... at A:\

type in

SYS C:
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blue_zeeCommented:

I fear you are on your way to a full reinstall of Windows.

To recover the data/files you need, you MUST, and do it now before any further damage is done, slave the HDD in a working PC.

Access the disk and copy everything you need to a safe place (HDD, pendrive, CD).

Then fdisk, format and reinstall Windows.

Again, be aware that your troubleshooting as is being done may lead to the total loss of the files you want to recover.

Zee
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ben2267Author Commented:
Hi,

I typed sys c: and I get invalid function
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Irwin SantosComputer Integration SpecialistCommented:
are you using the Windows 98 startup/boot disk?
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ben2267Author Commented:
yes
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ben2267Author Commented:
downloaded from bootdisk.com
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Irwin SantosComputer Integration SpecialistCommented:
is it a Microsoft Windows 98 disk?

if so, do a directory listing

A:\
type "DIR"

do you have SYS.COM?
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ben2267Author Commented:
 I did a dir on A:\ and I do not have sys.com
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ben2267Author Commented:
Hi irwinpks,
I downloaded windows 98se and booted with that disk and I still get invalid function
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Irwin SantosComputer Integration SpecialistCommented:
did you type

SYS C:

???
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ben2267Author Commented:
when I click on ebd.cab that where sys.com is located
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Irwin SantosComputer Integration SpecialistCommented:
but you have to extract the file so that it is available for use.
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ben2267Author Commented:

How do I do extract the file? Where do I extract it to?
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Irwin SantosComputer Integration SpecialistCommented:
http://www.allbootdisks.com/index.php?option=com_remository&Itemid=42&func=fileinfo&parent=folder&filecatid=1843

Did you run the Win98se.exe  file?
It will prompt you to insert a floppy disk
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Irwin SantosComputer Integration SpecialistCommented:
and the sys.com file will be extracted.
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ben2267Author Commented:

yes I ran win98se.exe and provided a floopy and booted with it and I still get invalid function
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Irwin SantosComputer Integration SpecialistCommented:
and SYS.com is NOT in there? (just have to confirm)
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ben2267Author Commented:
I did exactly what you sugested. I did a dir on A:\ prompt and I do not see sys.com
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Irwin SantosComputer Integration SpecialistCommented:
Ok.. I just ran the Win98Se.exe..

review the readme.txt file on how to extract the sys.com file.. you need that.
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nobusCommented:
if you have winzip, select sys.com and extract it.
you can download it here : www.winzip.com/
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Irwin SantosComputer Integration SpecialistCommented:
@nobus..the Win98se.exe file contains an extractor for the .cab file.
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nobusCommented:
i know, but winzip is sooo much easier to use . .
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Irwin SantosComputer Integration SpecialistCommented:
true.. but the extractor file is specific for the .cab
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ben2267Author Commented:
Hi,

sorry I took long to reply. O.k this what I have done, I typed EXT and this is what I get:

Please enter the path to the windows cab file (a:) :  what do I type Here?

Please enter the name(s) of the file(s) you want to extract: what do I type here?

Please enter the path to extract to ("enter" for current directory) : what do I type here?
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Irwin SantosComputer Integration SpecialistCommented:
"Please enter the path to the windows cab file (a:) :  what do I type Here?"

a:

"Please enter the name(s) of the file(s) you want to extract: what do I type here?"

type the name of the .cab file

"Please enter the path to extract to ("enter" for current directory) : what do I type here?"

a:
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ben2267Author Commented:
Hi irwinpks,

I typed A: as the path
ebd.cab as the file to extract
and A: as the path to extract to and I get this message   ERROR: Cannot open file: a:\(null)
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ben2267Author Commented:
correction I typed ebd.cab not .com
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Irwin SantosComputer Integration SpecialistCommented:
hmm...

tell you what...

download this version

http://www.allbootdisks.com/index.php?option=com_remository&Itemid=42&func=fileinfo&parent=folder&filecatid=38

lot simpler to work with as the sys.com file is exposed.
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ben2267Author Commented:


O.K downloaded that file booted the computer and know I am at the A:
 promt. WHATS NEXT?
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Irwin SantosComputer Integration SpecialistCommented:
sys c:
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ben2267Author Commented:

Typed sys c: and now I get this message Invalid drive specification
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Irwin SantosComputer Integration SpecialistCommented:
that's not good

what do you get when you type in (at the A:\ prompt)

dir c:

??
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ben2267Author Commented:

same message Invalid drive specification.  I am going to try one of the recovery software that nobus sugested. Hopefully I would still get some of the data out. I'll keep you posted  
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Irwin SantosComputer Integration SpecialistCommented:
ok.. will wait... the SYS C: transfer the OS to the hardrive.. Being that you got as far as the command interpreter.. that was promising.. but nada..
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ben2267Author Commented:
Yea nothing worked actually the hard drive started doing a clicking sound. that is why I am going to try one of the recovery software ASAP so that I can try to salvage what ever data is left to recover.
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Irwin SantosComputer Integration SpecialistCommented:
if the first data recovery doesn't work.. i strongly suggest you stop right there and consider data recovery as you may further damage the unit...

http://www.gillware.com   $379
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nobusCommented:
for every recovery software, you must be able to access the disk - otherwise it cannot work, as you've seen.
but it seems to me you are still trying to boot from the drive - not good !
Did you try the knoppix cd? if you boot from that, you can still check if you can access the drive, without doing something to it; but it does not look good. you can even connect the disk to the other IDE cable, to be sure it is not a controller problem, but in most cases, the clickong sound is referred to as the "click of death" for disks
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blue_zeeCommented:
You must slave the HDD in a working PC.

Again, I must repost that you will not be able to access the HDD partitions because GoBack creates a special partition to "protect" your system.

Without uninstalling GoBack, you're death.

I have posted this right up the comments, but it seems you missed it.

Zee
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blue_zeeCommented:

You can also try creating a bootable CD/DVD and follow the instructions here:

http://service1.symantec.com/SUPPORT/goback.nsf/docid/2005111514174058

Zee
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blue_zeeCommented:

And this may also be useful:

http://service1.symantec.com/SUPPORT/goback.nsf/docid/2001101713193807

But, again, slaving the HDD is, IMHO, the way to go.

Zee
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ben2267Author Commented:
Hi Guys,
       
       I reviewed some of the software that nobus sugested, in perticular GETDATABACK by Runtime. I have read the specs on it and decided to give it a try. This software did exactly what it stated on the specs. I downloaded the free trail and  it worked like a charm. So I purchased it and  I was able to retrieve all of my data except for two documents, but thats o.k I could live with that. Thanks guys for all your help and Thank you nobus.
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