BackupExec on Windows 2003 box cannot access Linux box with backupexec agent

I have a windows 2003 SE server running Backup exec v 10 for remotley backing up all my servers. I have agents residing on all the servers. My linux box was setup by someone else before i joined the company.

The linux server is in a group called "my group" (original!) and all my windows servers are part of my Windows 2003 AD. I have no idea why the last guy put the linux box in its own group rather than adding to the domain. Is there any draw back to doing this or can you not do this???

Anyway my problem is this, my windows server running backup exec can see the Linux server (and its agent) but when it tries to connect to it, no joy! I have tried using the windows domain administrator username and password and a username and password with full access and root access on the linux box. No joy with either. It keeps saying "Logon Account "xxxxxx" failed to access "xxxxxx". The directory or file was not found or could not be accessed". All the information i can find seems to suggest i need to use the domain administrator username and password but since its not part of the domain it doesn't work.

Any suggestions would be greatly appreciated as i am not a Linux expert at all.

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

You need to ssh onto the Linux box in question and look at the following file: /etc/bkupexec/agent.cfg.  This contains the configuration for the Backup Exec agent on the Linux box.

There is probably a password entry in the file specifying the password expected by the agent.  This is the password you should be entering on the server.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.