Dell Server vs HP/Compaw Server

Hello All,

With the numbers of projects we are researching and working on, one of the big questions is what server model we want to continue with. If we are going to make a huge investment in VMware, SAN’s, Clustering, etc. we want to have a solid server foundation. We have gone with Dell from a price perspective and they have held up well for the most part.

However, going forward I want to re-visit the HP market and find out if there are any reasons for us to switch over. Are there any specific reasons to switch over…and I am more interested in looking at this from the actual product line….I know if we went HP we can get them faster (dell takes forever to ship) Also, I am sure customer service and all that stuff is good or better than Dells but at the end of the day the main thing I want to focus on is the hardware, the reliability, scalability, etc.

Any thoughts would be greatly appreciated.

Patrick
 
LVL 1
PatrickPintoAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

ganongjCommented:
Hi Patrick,

I have purchased and supported both brands into the thousands.  I'd have to give the nod to Dell for service at this point, but as you probably know that seems to change with the wind blowing.

I have had very little downtime with either server products, so that's a draw.  

this chart may be helpful to you http://www.tbri.com/Clients/4q99/csat4q99/csat499-2.htm

I don't think you'll have any problems with either company, to be honest, but i've found out it's best to standardize, and I have chosen Dell for my company.

good luck on your project/decision,

Jim
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
nexissteveCommented:
I concur with Jim. Standardising your kit is absolutely the best way to go.

There are many advantages in doing so -

Disaster Recovery is simpler - you can run hot or cold spares and you know the recovery will be smooth.
Support is usually improved or you have more ammunition if you stick with one vendor " They like to retain your business". This can also help with obtaining SLA's from the vendor.

I currently work in a soley HP environment and we find that the service from HP is fine. And yes we have SLA's in place with them.

If shipping time is the only problem then I would approach your vendor with your concerns. We can usually get hp proliant 360 or 380 models within 7 - 10 days. Let dell know what your expectations are and ask them if they can meet them.

Bear in mind that the bigger the kit "Blade Enclosures and SANS" then the longer the shipping time. Quite often both vendors will build the kit to order when it is over a certain size.

cheers

S
0
BertSublimeCommented:
We have used both brands of servers, and iwould say that tere is verylittle to choose between the, i prefer dell because there first line support is uk based however if you have a service agreement with hp you can get directly through to second level. i would have to say that  I would go with dell.

However have you concidered IBM? there build quality is slightly better than both dell and HP(Very slightly) but the post sales support is very impressive?
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

arthurjbCommented:
You should also consider Sun.  Dell started out as a desktop provider as did Compaq, but Sun has always been a high end server provider.
0
PatrickPintoAuthor Commented:
Sun? Maybe I am incorrect but I assumed SUN servers were not meant to deploy Windows environments on?
0
arthurjbCommented:
Sun has a whole series of x64 servers that can run Solaris, Linux, Windows, Vmware, etc..
0
marine7275Commented:
Dell Defintely. Cost, NBD Support, and uptime. Noone comes close. Go a little further and get certified on their boxes and you get further discounts and better support options. Easy online tests.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Laptops Notebooks

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.