xp sharing problems...2 pc's 1 router...

I have 2 computers that can both access online they are in the same workgroup also. I  am trying to share the printer so the 2 pcs can print instead of one. I dont have the printer hooked up by the router it is hooked up on to the office pc thru usb.  On the office pc i goto control panel and then to printers and share the printer then I goto the other pc in the kitchen and try to browse for the printer it will not find the printer. I try to access it using Ip address no luck.
On both of the machines I cant ping either pc. On the machine in the kitchen I cant ping host name either.  I have turned of the firewalls and tried it still no luck. Also in my network places when i go in to it on the left where you can view workgroup computer it wont let me view.it will say cant view workgroup pc's.   Both pcs are on the same workgroup. I'm not by the pcs now I wont be for a few days. I'm looking for ideas on anything else I can try. All help is appreciated Thanks
LVL 1
Joel BudITAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

_iskywalker_Commented:
well, try pinging the router first (you can see it on network status, gateway) if you can ping the router, from both computers and the routr has the same ip on both computer, you should have an intranet. Then it should be a firewall, windows xp has its own firewall, dont forget it. then try to ping the computer itself, then the other.
DuanvdwCommented:
Things to check:

1. Windows Firewall is configured to allow file and printer sharing

2. Your third party software firewall is configured correctly, or turned off.

3. File and Printer Sharing is installed on both the PCs.

It seems more than likely its a firewall issue.

SolarWinds® VoIP and Network Quality Manager(VNQM)

WAN and VoIP monitoring tools that can help with troubleshooting via an intuitive web interface. Review quality of service data, including jitter, latency, packet loss, and MOS. Troubleshoot call performance and correlate call issues with WAN performance for Cisco and Avaya calls

Joel BudITAuthor Commented:
I forgot to mention I turned off all firewalls and tried no luck. I never tried pinging the router form both pc's. I also verified gateway and subnet mask are all the same..There is no 3rd party software Just norton and the windows firewallwhich was turned off due to notron. I disabled norton and tried no luck. Thanks
x_X_x_X_xCommented:
What os are we dealing with?
Mad_JasperCommented:
Is it Norton Antivirus or Norton Security?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Joel BudITAuthor Commented:
Both are XP Os's and it is norton antivirus I disabled auto protect when I was trying to ping.....
Mad_JasperCommented:
Norton Antivirus should not be the problem. In some case, Norton Security has posed a problem because the firewall compone gets hosed and even turning it off will not completely disable it.

Ensure that the configuratio on your router is correct, ie., no firewalls, DHCP is working correctly, etc.

If using DHCP to obtain IP address automatically, assign static IPs to each machine and try to ping each one from the other PC.

RiceyRiceCommented:
What is the make and model on the Router? It is rare, but I have seen settings that will prevent intra-network traffic (i.e. both have access to internet, but not to each other).
Joel BudITAuthor Commented:
its a lynksys router model I dont have handy it is not wireless. Just 4 ports on back....I can get the model but I will have to repost....
RiceyRiceCommented:
worry not,
That narrows it down far enough.
Is there a way you could take the router out of the equation, and connect the 2 PCs directly via a crossover cable or HUB. You would probably have to give them each a static IP address, but that way you could tell for sure whether you are TS'ing the computers or the networking hardware. If the 2 communicate fine w/o the router, and you can't find any setting holding them up in the router, all signs point to a bad router. You could try to flash to the latest Firmware, but worst case a basic router with 4 lan ports are pretty cheap to come by these days.

If they however, cannot talk, or even wont respond to pings than you have a-whole-nother can of un-fun worms to sift through. Let's hope it is the router...Your desktop troubleshooting thus far sounds as if you have been pretty darn thorough.  
Joel BudITAuthor Commented:
Ok I'm going ot run a cross over next time I go there...Does anyone know the wire patterns ?  I never ran the firmware.  if the router was bad would it still let me go online ? Thanks Joel
RiceyRiceCommented:
one end looks like:
Or/Wh
Or
Gr/Wh
Bl
Bl/Wh
Br/Wh
Br

The other:
Gr/Wh
Gr
Or/Wh
Bl
Bl/Wh
Or
Br/Wh
Br

It could still allow inet access..stranger things have happened.
RiceyRiceCommented:
oops sorry...
one end looks like:
Or/Wh
Or
Gr/Wh
Bl
Bl/Wh
Gr
Br/Wh
Br

The other:
Gr/Wh
Gr
Or/Wh
Bl
Bl/Wh
Or
Br/Wh
Br
samb39Commented:
I recommend running the Network Setup wizard on each machine, since they are XP.  OPen My Network PLaces, and  click "Set up a home or small office network" in the left pane.  In the wizard be sure to enable file and printer sharing.
Joel BudITAuthor Commented:
I did the network wizard on both machines. still no luck
samb39Commented:
I wonder if your IP settings are correct.

Could you please run IPCONFIG / ALL on each machine and paste the results here?
Joel BudITAuthor Commented:
I will but I will have to do it anoyher time when im there in the next few days...I checked the settings they were all correct. I will paste them tho when I can....Thanks
samb39Commented:
Yeah, if you can browse the Internet on each computer, they probably are correct.  I'm out of ideas, I guess.
samb39Commented:
Have you checked your router's configuration page and made sure it is not blocking any LAN ports?

---------------------------------

You may experience one or more of the following symptoms in your peer-to-peer network that includes Windows XP and a router:
•      You can browse the Internet, but you cannot browse your local area connection.
•      You are able to ping your loopback address (127.0.0.1), but you cannot ping another computer on the same network.

CAUSE
The problem may occur if your hardware router has a built-in firewall that has closed ports.

RESOLUTION
To resolve this issue, open the appropriate ports. For information about how to do so, view your router documentation or contact your router manufacturer.

----------------------------------

http://support.microsoft.com/default.aspx?scid=kb;en-us;315978
Joel BudITAuthor Commented:
anyone w/ any new ideas, I will ve resuming this all day long tomorrow THanks Joel
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Networking

From novice to tech pro — start learning today.