Backup exec

Posted on 2006-04-21
Last Modified: 2013-12-01
I am running Veritas 9.0 and when I run a differential backup I occassionally get the following backup exceptions:

Backup - C: Unable to open the item C:\WINNT\SoftwareDistribution\EventCache\{31EDAD59-78F8-4CEF-9F4E-D27FD9D3B6F3}.bin - skipped.
Unable to open the item C:\WINNT\system32\dhcp\dhcp.mdb - skipped.
Unable to open the item C:\WINNT\system32\dhcp\j50.log - skipped.
Unable to open the item C:\WINNT\system32\dhcp\tmp.edb - skipped.
Unable to open the item C:\WINNT\system32\wins\j50.log - skipped.
Unable to open the item C:\WINNT\system32\wins\wins.mdb - skipped.
Unable to open the item C:\WINNT\system32\wins\winstmp.mdb - skipped.

Is there something that I can do to prevent this in the future or is this not that big of a deal? Thanks
Question by:haddad05
    LVL 6

    Accepted Solution

    This is most likely not a big deal; I would recommend either excluding those files from the backup or just ignoring the error.

    {31EDAD59-78F8-4CEF-9F4E-D27FD9D3B6F3}.bin is just a cache file.
    The ones in the DHCP directory are files associated with the "DHCP Server" service, and they are locked as long as that service is running.
    The ones in the WINS directory are files associated with the "Windows Internet Name Service," and they are also locked when that service is running.

    If you do want these backed up, the easiest way to ensure that it works would be to schedule the services to be stopped using the NET STOP command (eg. net stop dhcp server) in a batch (.bat) file that runs before the backup and a NET START command that runs after the backup.

    If you don't use DHCP or WINS, definitely don't worry about it.  If you do use those services, and you want the settings backed up (using my advice above), you only need to backup dhcp.mdb and/or wins.mdb. The other files are just temporary or log files.

    Hope this helps,
    LVL 5

    Assisted Solution

    If you want to prevent it, just deselect those files in your backup exec  backup config. We had similar errors, but of course there are always going to be files like that. With 10d you can use the advanced file open option and backup all files.

    LVL 87

    Assisted Solution

    As mentioned above you should deselect these files. These are system files and normally the contents of these are backed up when you select the "Systemstate" or "Shadowcopy Components". You don't backup the files themselves. Also, these are open files and you would need the open files agent in order to back them up. Probably you don't have that agent or it isn't setup correctly. Normally though you should just back up the data and the shadowcopy components, and not the complete OS.

    Featured Post

    What Security Threats Are You Missing?

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    Join & Write a Comment

    Suggested Solutions

    How to update Firmware and Bios in Dell Equalogic PS6000 Arrays and Hard Disks firmware update.
    The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastroph…
    This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
    This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…

    755 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now