CSLITADMIN
asked on
Cannot create profiles in Outlook
Hi
I have recently upgraded my company to office 2000 (finally they have let me), also we have moved all of our email users from Outlook Express to Outlook.
Now some of our users require two email address to use for both sending/recieving mails. I have looked to get a 2nd profile created but this is where the problems lay.
I goto > CONTROL PANEL > MAIL ... this i am told should bring up the option for creating profiles... but it doesnt.. what i am presented with is the accounts from what appears to be OE. The same screen as if you clicked on TOOLS > ACCOUNTS in OE
Any ideas on how to get this profile screen to appear?
I have recently upgraded my company to office 2000 (finally they have let me), also we have moved all of our email users from Outlook Express to Outlook.
Now some of our users require two email address to use for both sending/recieving mails. I have looked to get a 2nd profile created but this is where the problems lay.
I goto > CONTROL PANEL > MAIL ... this i am told should bring up the option for creating profiles... but it doesnt.. what i am presented with is the accounts from what appears to be OE. The same screen as if you clicked on TOOLS > ACCOUNTS in OE
Any ideas on how to get this profile screen to appear?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
To create a new profile in Outlook 2000, use the Custom Installation Wizard
http://office.microsoft.com/en-us/assistance/ha011379911033.aspx
Best wishes!