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Printing Problem Through VPN

Hi,

I'm having trouble to get printers working through a VPN (vtun) connection. The VPN connects two companysites.  On site A are two printers, on site B there is a server which is used for terminal connections. People on site A work on the server on site B and try to print to the printers at site B. Here the problems arise. When sending the printjobs to the printer, not all the jobs reach them. So there is serious packet loss. Pinging and Telnetting on port 9100 works fine. On both sites the firewall is well configured.

Does anyone have an idea to solve this problem or to do some testing.

If I login on the configuration of the printers, I don't see any logging.

Thx.
0
secuteamers
Asked:
secuteamers
2 Solutions
 
Yancey LandrumTechnical Team LeadCommented:
You said: "People on site A work on the server on site B and try to print to the printers at site B." Did you mean "...printers at site A"? Something like this:

   A                VPN                    B
Users ------------------->
                                  \
                                    Terminal Server
                                 /
Printers<---------------


Assuming I understand correctly, here's another question; how are the printers connected? Are they shared off of a print server (or workstations) at site A, or connected via a standard TCP/IP port on the terminal server?
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bluntguy76Commented:
Well weither users are in A or B, your printer is hooked up to a different physical network.

There are 3 ways ( maybe more but that's all I can think of now )
1 - have each users connecting directly to the printer weither by creating an IP port or by mapping the printer through a print server
- install a tool called ".print" on the terminal server,
- install a light print client on the workstations
- You will be able to manage you printers and users printing need with a lot of ease
BUT the software is about $500
2 - have each users connecting directly to the printer weither by creating an IP port or by mapping the printer through a print server
- when users mstsc into the server, have them check the checkbox "connect printers"
- they will be able to print also, but you won't be able to manage their print jobs and printing permissions as well as with .print
3 - connect the server using an IP port to the printer and set it up as the default printer for each tserver users ( this will be slow though )

Hope it helps


PS : personally if you have multiple users and multiple printers going to one tserver,.print is the way to go.
0

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