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I created a new General Purpose Public Folder - but it doesn't show up in my client

I have the store mounted and created a folder under it. I cannot see the folder in my Outlook 2003 client.

All I have are the defaults: Favorite, All Public Folders, Internet Newsgroups. What have I done wrong?

rakeshmiglani

Can you see the PF in ESM?

Is your outlook running in cached mode?

scottvin

ASKER

Yes, I see the PF in ESM. It was running in cached mode, I turned it off but still cannot see it. If I make a new folder under the public folder store that was created when Exchange was installed I can see it in my client. I just cannot see my new gp pf store.

rakeshmiglani

what do you mean by "General Purpose Public Folder"?

i guess it is a simple folder that you create by selecting Right click and new public folder..

scottvin

ASKER

Right click folders with ESM -> New Public Folder Tree, named it TestTree mounted an associated public folder store I created in Group 1.

rakeshmiglani

okay.. so this new public folder was created in a new tree and that new tree is connected to a new public folder store..

is that correct?

if yes.. then check the properties of your mailbox store in ESM.. that points to your default public folder store and it should be your old store and not the new one..

ASKER CERTIFIED SOLUTION

kristinaw

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kristinaw

follow the instructions here to make your new PF available via a web browser:
http://www.msexchange.org/tutorials/General-Purpose-Public-Folder-Trees-Exchange2003.html

Kris.

scottvin

ASKER

Ahh ok. Thanks. Can you give a brief rundown of why to use one or the other?

kristinaw

well, you only get one MAPI PF hierarchy per org.

Sembee

As a rule, create all public folders through Outlook. It is not only easier for you, but it is the only way that you can choose the format of the folder (mail, contacts, calendar, tasks or notes). You can then set the permissions as required for your users.

I only use ESM for public folder work when I need to break in to one where a user has thoughtlessly locked me out of the folder. :-D

Simon.

scottvin

ASKER

Hehe... those users.. :)

Thanks for all the advice.