XP will not activate, sick of calling Microsoft!

Posted on 2006-04-21
Last Modified: 2008-01-09
When we do reloads or repairs on XP machines it has gotten to where none of them (Dells especially) will do an activation over the Internet. We have to telephone Microsoft (India) and beg for an activation code. Why is this? It didn't used to be this bad. Is there some other way to get Microsoft to allow vendors to do activiation without spending 15 minutes on the phone, not to mention the pint of blood.

Question by:paulfry6393
    LVL 6

    Expert Comment

    buy a volume licence
    LVL 3

    Expert Comment

    Have you looked at a ghosting solution?

    Author Comment


    These are already licensed copies of XP that are simply being repaired.
    LVL 42

    Accepted Solution

    as for "repair", is it only OS repair?  if so, how are you doing the repair?  what cd are you using?

    with Dell, you have to use a Dell OS cd specified for that model of machine.

    if it is hardware repair, you could invalidate a license by replacing too many parts.
    LVL 24

    Assisted Solution

    If you aren't using the recovery cds like Zephyr said, that would be why. OEM preavtication only works when using the recovery cds for that model. On systems that have been preactivated by the OEM, the key on the sticker can NEVER be used for online activation.
    For imforation on how to retain preactivation when not using the recovery cd, look at....

    If doing a manual install, instead of using the key on the sticker, use the one listed on that website.
    LVL 15

    Assisted Solution

    You will need the original cd this is true because of the way that OEM's are installed the activation key is programmed into the install and it looks for the bios for the machine it came with.  Things you can change on an OEM is the HD,RAM,cd rom, ect but you cannot change the mobo because it is locked to the bios.  You will never get a key that will activate those machines only the original key programed into the original install disc will activate these OEM's another just another reason to have the system built or build it yourself.

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