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Access denied - Veritas backup exec server while trying to restore a file

Boy I have a pickle!    We have a DC that crashed and had to be rebuilt from the ground up this week.   I have everything finished, except for getting a few files from the tape backup system that we lost when the raid system failed.   The issue is that this was the only DC, and since we were rebuilding it from ground up we renamed the domain and changed other settings.

Now of course when I try to restore a file from Veritas I am getting a "e0008488 - Access is denied." error when I try to use the currect Domain/admin account to restore from.

Then if I try using the old domain/admin account and password I get a "e000fe29 - Authentication failed on connection to the server. Make sure that the user account has the appropriate permissions and that the password was typed correctly." error.

So my question is, how do I get these files off of the tape?   How do I provide both credentials at once, or is there some way to just force the system to ignore security?

Thanks, Pat
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pamsauto
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pamsauto
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shankshankCommented:
If you are using vertias 10d, you can do a redirected restore, I am not sure if  version 9 supports this. When you redirect, just specify whatevre location to restore it to with credentials, and then done.
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pamsautoAuthor Commented:
I am using version 10.0 Rev 5520.   How do you go about doing this?
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victornegriCommented:
So if you renamed the domain and are building everything from scratch, what do you need to restore that specifically needs to go on the DC? If it's just files, a redirect would work (in BE --> restore, click on the "File Redirection" option in the left column and select a location)
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shankshankCommented:
I can't remember if 10.0 has that feature, of if it is 10d only (10.1)
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pamsautoAuthor Commented:
I did a file redirection and it worked.   I guess I was trying to hard!
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shankshankCommented:
no assist, well thats a shock
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