Outlook 2003 Inbox Default Folder is currently showing under the Default Deleted Items folder

Posted on 2006-04-21
Last Modified: 2010-04-08
The Default Inbox of one User is currently located as a sub-folder of the Default Deleted Items Folder.
The client is Outlook 2003.

We are currently moving users from Exchange 2000 to Exchange 2003.
The User's mailbox was just moved from an Exchange 2000 server to an Exchange 2003 server.
So far we only have one complaint, however I am concerned if this could be a widespread problem as a result of the moves.

I attempted to use the Outlook Command Switches /ResetFolders and /ResetFoldernames, that did not help.
I have tried using the ExchClient32.  I was unable to move, rename or delete the Inbox Folder.

Short of exporting the PST, deleting the mailbox and re-creating the Mailbox, Is there a way to correct this.


Derek Edwards
Question by:EdwardsDr
    1 Comment
    LVL 1

    Accepted Solution

    It would probably take you less time to export the .pst, delete and re-create the mailbox then it would to try and fix the folder.
    If you are unable to physically move the folder from within the client, (Drag and Drop) then your better off creating a new user account then possibly having issues with that AD account later on down the road.

    In order to run it smoothly I would recommend the following steps:
    Export the .PST or Archive the entire mail folder to a file server or the root of the local machine.
    Copy the users local machine profile information to the root of the C: Drive.
    Have the user log off during lunch or after regular hours
    Delete the user profile on the local machine, remove from local machine admin group\power user group if applicable. Reboot local machine, log in as admin to delete the user account
    Delete the User account in AD including the mailbox
    Create a new user account and mailbox in AD
    Add the new AD account to the local admin group\power user group if applicable.
    Login to the local machine as the new user. Setup Outlook and verify mailbox is setup correctly.
    Then from the Root of the C: drive, copy user favorites, documents etc.
    Within Outlook, import from the .pst file or open the archive data folder and copy the contents from the archive folder to the correct folders on the new account.

    I'm not looking for points, just a suggestion.


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Better Security Awareness With Threat Intelligence

    See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

    Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
    Use email signature images to promote corporate certifications and industry awards.
    Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    759 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    13 Experts available now in Live!

    Get 1:1 Help Now