windows 2000 workstation with windows 2003 server standard r2

Posted on 2006-04-21
Last Modified: 2010-04-18
we have just brought a new server online running windows 2003 server standard r2. our workstations are a mix of windows 2000 and windows xp pro. the new server immediately began to crash several times a day. the crashes were in the form of the system freezing or blue screen requiring a manual forced power down by pressing the power switch. after some investigation we discovered that if any employee viewed a directory on the server containing .jpg files using Thumbnail view the server froze instantly and this problem only happened by employees using windows 2000 workstations. we are able to replicate a server crash from any windows 2000 workstation in the company. employees running windows xp do not cause this problem.
Question by:GeoFilgate
    LVL 51

    Accepted Solution

    Sounds like a call to Microsoft PSS - you may have found a bug.

    If it's legit, then there will be no cost.  You may even have support from the vendor.


    Author Comment

    i will consider the microsoft bug report but they want $245.00 to submit it
    LVL 51

    Expert Comment

    Not if it's a valid bug.

    They may ask for a CC # to start, but if it's a real bug then they shouldn't charge the card.

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