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speak2abFlag for France

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sound problem

i just revived a system by d XP repair installation and presently the sound is not working the sound controls in control panel are greyed and on reinstalling the driver it ends with a message that an error occured so the installation never completes succesfully.
what do you think is wrong here and whats the way round this.

thanks.
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Irwin Santos
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have the drivers extracted and location noted.
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boot into SAFE MODE.

go to device manager, remove all SOUND entries.

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boot into normal mode. when prompted to install the driver, point to the locate where you have noted.
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speak2ab
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ASKER

<<boot into SAFE MODE.go to device manager, remove all SOUND entries.boot into normal mode. when prompted to install the driver, point to the locate where you have noted.>>

I have done that b4 with same response
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Irwin Santos
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is the sound ON board the motherboard?  if so ENABLE

it could be that the sound card is no good.
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Mark Poirier
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What motherboard ,and if the sound isn't onboard, the  sound card model are you trying to install. Also the specific error wording that you get on the failed install would help.
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aba3000
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speak2ab
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ASKER

Thanks to all. aba300 solved it with  ==> "the option "PNP OS Installed" to NO, os if was in option 'no', change to 'yes', and reinstall/install the device. "

I wonder why that was necessary.
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aba3000
If you set the option 'PNP OS Installed' to yes, then the OS (winxp) will manage irq, I/O memory etc. If you set to NO, then the Bios will make the job. The OS was making the mess, and changing to bios control, the things changed (to best in your case).