sound problem

i just revived a system by d XP repair installation and presently the sound is not working the sound controls in control panel are greyed and on reinstalling the driver it ends with a message that an error occured so the installation never completes succesfully.
what do you think is wrong here and whats the way round this.

thanks.
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speak2abAsked:
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Irwin SantosComputer Integration SpecialistCommented:
have the drivers extracted and location noted.
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boot into SAFE MODE.

go to device manager, remove all SOUND entries.

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boot into normal mode. when prompted to install the driver, point to the locate where you have noted.
speak2abAuthor Commented:
<<boot into SAFE MODE.go to device manager, remove all SOUND entries.boot into normal mode. when prompted to install the driver, point to the locate where you have noted.>>

I have done that b4 with same response
Irwin SantosComputer Integration SpecialistCommented:
is the sound ON board the motherboard?  if so ENABLE

it could be that the sound card is no good.
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MarkCommented:
What motherboard ,and if the sound isn't onboard, the  sound card model are you trying to install. Also the specific error wording that you get on the failed install would help.
aba3000Commented:
What your motheboard model or sound card model? Try to find other drivers, maybe help.
Make sure that your system have free resources to install properly the driver. Go to Setup of motheboard and disable unused resources, such game port and possible serial ports.
If u Setup have the option "Force Update ESCD / Reset Configuration Data", enable, boot the system, try to install the device, and after this disable the option.
another tip is to change, if present, the option "PNP OS Installed" to NO, os if was in option 'no', change to 'yes', and reinstall/install the device.
And finally, if the bios have the option "Resource Controlled By", choose auto.

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speak2abAuthor Commented:
Thanks to all. aba300 solved it with  ==> "the option "PNP OS Installed" to NO, os if was in option 'no', change to 'yes', and reinstall/install the device. "

I wonder why that was necessary.
aba3000Commented:
If you set the option 'PNP OS Installed' to yes, then the OS (winxp) will manage irq, I/O memory etc. If you set to NO, then the Bios will make the job. The OS was making the mess, and changing to bios control, the things changed (to best in your case).
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