stuck in 640x480 and 4-bit color...Please help!
Posted on 2006-04-21
My Mother's computer is stuck with a resolution of 640x480 and 4-bit color. I cannot change them. This was working fine yesterday.
When I boot up the computer, all of the pre-windows screens look fine and then the actual Windows Xp splash screen looks totally normal. But one's it enters Windows, it goes into that resolution and color setting.
I tried a system restore to a few days ago and that didn't work. I looked in Device Manager and there are no bangs on any devices and the correct driver is there for the display adapter. I downloaded the newest drivers anyways and installed them and it still didn't resolve the issue, even after a reboot.
I figured that this would be either a bad driver, video card going bad, or even the monitor going bad, but now I don't think this is the case.
Like I said, the Windows Xp splash screen is normal. It has good color, it is totally fine. So something is happening in Windows itself.
I thought for sure a system restore would fix it, but it didn't.
Is there any viruses or anything that can be causing this? Thanks!