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ISA and HTTPS Authorisation

Posted on 2006-04-21
Medium Priority
Last Modified: 2013-11-16

I have a problem with a application working through ISA Server on 2003 sbs.

The application is a accounting package
It has to pickup a ticket from from the providers website/servers through https
The application allows me to log on, when i go to validate which looks for the ticket a box comes up unable to connect to server. The tech support of this application indicates that this is a firewall problem. The tech support agent indicated i needed access to certain website adresses. I have put these website addresses in the direct access panel in website under client configuration. I gues the server returns info as well as me sending.
Could anyone tell me what else i should be looking at or configuring to allow access inbound and outbound to these sites. It would be a great help if you where quite explicit in which areas to configure or check.
The server has two network cards.
I can connect via remote workplace to this server and to another server from this network so i guess https must be working (not sure if they operate by a different rule)
If anymore info is required i can provide but im not sure what other info is required as i am not familiar with isa server.

Many thanks for those who reply
Question by:rmfb
1 Comment

Accepted Solution

clesius earned 1500 total points
ID: 16608180

I guess you should be looking at any of the following:

- ISA logs for denied connections when the HTTPS request is made from your application.
- Try telneting to port 443 of the host the application is trying to reach from the computer that needs to access the application. If you do not get a connection failed, you are going thru succesfully.
- Make sure you have the necessary filters for ISA and that the default gateway of the host that's trying to access the HTTPS site is set to the ISA internal IP.

Let me know how that goes.

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