Ok been working on this one for a bit the box is a new box running xp pro, in a office with 8 other computers all the other computers are running xp home (They were allready in place) user can connect to remote desktop with the other computer which is in CA and he is in MO if he is not active in the remote desktop in 5 min it logs him out and he has to log back in. This is very annoying for him as he is using this a lot. I have set a setting in group policy in terminal services for 3 min ping to keep it alive and that has not helped at all.
He has checked with the it at the other end and everything is set fine and they dont know what the problem is. The office in on a ADSL connection.