How does Business Contact Manager work with Exchange on SBS 2003?

Posted on 2006-04-22
Last Modified: 2013-12-03
I must be missing something here. I have SBS 2003 installed and working well, so I decided to add
Business Contact Manager to a desktop and a laptop computer. I have downloaded and installed the
update, on each computer (that allows BCM to work with Exchange on SBS 2003).  Only it doesn't.

At least not the way that I would expect it to. I guess my question is...

Exactly HOW is BCM supposed to work in conjunction with SBS 2003?

If I enter a contact record on the desktop, I would think it would be added to Exchange so that when
I open Outlook on the laptop, I would see the same records that I see on the desktop... and vice versa.

(Enter a new contact into the laptop's BCM and when it joins the domain again, Outlook updates the
Exchange BCM database to keep everything sync'd)

It doesn't seem to work that way.

I can enter records on either machine and that is exactly where they stay. They never get sync'd, even
when I hit the F9 key or send/receive manually.

Both machines are in cached mode. I have tried sharing both databases. Permissions seem to be correct.
Mail and the regular contacts database both seem to be updating properly, but not BCM.

What am I missing?
Question by:techtalk
    LVL 1

    Author Comment

    After MUCH further reading, I finally found the answer to my own question in an Outlook forum on the Microsoft web site.

    The answer is that that's exactly the way that it was designed to work. (broken) You have to export the BCM records from your desktop and then import them into your laptop BCM database and vice versa, OR you can copy the BCM database from one machine to another.

    I am sure that all of the things that I am thinking have already been said, so I'll just say... Thanks Microsoft!

    Moderators can delete this post or archive it as it might help someone who was searching as I was.

    Ralph Moore


    Accepted Solution

    Because you have presented a solution to your own problem which may be helpful to future searches, this question is now PAQed and your points have been refunded.


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Top 6 Sources for Identifying Threat Actor TTPs

    Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

    Use email signature images to promote corporate certifications and industry awards.
    Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
    Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now