How does Business Contact Manager work with Exchange on SBS 2003?

I must be missing something here. I have SBS 2003 installed and working well, so I decided to add
Business Contact Manager to a desktop and a laptop computer. I have downloaded and installed the
update, on each computer (that allows BCM to work with Exchange on SBS 2003).  Only it doesn't.

At least not the way that I would expect it to. I guess my question is...

Exactly HOW is BCM supposed to work in conjunction with SBS 2003?

If I enter a contact record on the desktop, I would think it would be added to Exchange so that when
I open Outlook on the laptop, I would see the same records that I see on the desktop... and vice versa.

(Enter a new contact into the laptop's BCM and when it joins the domain again, Outlook updates the
Exchange BCM database to keep everything sync'd)

It doesn't seem to work that way.

I can enter records on either machine and that is exactly where they stay. They never get sync'd, even
when I hit the F9 key or send/receive manually.

Both machines are in cached mode. I have tried sharing both databases. Permissions seem to be correct.
Mail and the regular contacts database both seem to be updating properly, but not BCM.

What am I missing?
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techtalkAuthor Commented:
After MUCH further reading, I finally found the answer to my own question in an Outlook forum on the Microsoft web site.

The answer is that that's exactly the way that it was designed to work. (broken) You have to export the BCM records from your desktop and then import them into your laptop BCM database and vice versa, OR you can copy the BCM database from one machine to another.

I am sure that all of the things that I am thinking have already been said, so I'll just say... Thanks Microsoft!

Moderators can delete this post or archive it as it might help someone who was searching as I was.

Ralph Moore

Because you have presented a solution to your own problem which may be helpful to future searches, this question is now PAQed and your points have been refunded.


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