Cant acces external hdd.

Posted on 2006-04-22
Last Modified: 2010-04-25
I have had a Maxtor Onetouch II external hard drive for a good while now. Today I tried to access the drive to copy files to it (i use it as backup) but the usual window that normally opens (the window that lets me select windows explorer to view the files) when I switch the drive on didnt appear. Also the drive does not appear in my computer. This is very worrying as all my backed up data is on the drive.

The only thing out of the norm that I done today was unplug all the cables from my pc to put in a new hard drive (internal). After I plugged all the cables back into my pc (including all usb devices) and rebooted, I noticed I had a problem with the external drive.

I have tried connecting it with the firewire cable too but it still doesnt do anything in windows.

BTW the drive works and I can feel it heating up and vibrating and stuff.
Question by:torvalds
    LVL 42

    Accepted Solution

    go to computer management
    control panel->admin tools->computer management
    in computer management, go to disk management
    is your external drive showing there?
    if so, right click on it and assign a drive letter that is not in-use by another device

    it is possible that the new internal drive took the drive letter that was being used on your external drive.  no worries.  you can manually assign the drive letter through the method i mentioned above.

    i have to do this all the time when i switch out external hard drives.  each time i switch, i have to remind XP what letter to associate with the new external drive.

    Author Comment

    Oh and I forgot to mention that I CAN see the drive in Partition Magic.

    Author Comment

    I get "The service database is locked" when I try to access disk management. I gave the new internal V: and the backup drive always changes depending on its mood. At the min its E: in partition magic.

    Author Comment

    Ahhh I changed the drive letter from E to T in partition magic and now I can access the drive. I'll leave it for a while in case I run into more problems. Will report back!

    Author Comment

    You give me the idea of chaging the drive letter so the points are yours. Thanks.

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