Synchronize Outlook 2000

Hi Experts,

I am trying to understand the synchronize feature of Outlook.  While at work I use the desktop installed version of Outlook 2000.  While out of the office I use the Web access version of Outlook (Exchange).  The problem is they are not  synchronized.  The web version will not contain e-mails that were already transferred to my desktop. Only new e-mails received will appear in the web version.  Once I login at work using my desktop they are transferred and never to be seen again on the exchange server. I would like the exchange server to be an exact copy of my desktop inbox etc.  Is this possible?

I hope I explained myself.  

I looked all around at the setting but can't make any headway.

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Hello jdolan2587,

In outlook you can set the inbox to leave a copy on the server

hope this helps a bit
Your outlook on the desktop is configured for internet email. You need to reconfigure it for exchange. That way all mail items will get synchronised correctly. Ensure that this is supported first with your IT staff.
jdolan2587Author Commented:

My desktop is configured for exchange already.
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

jdolan2587Author Commented:

I want to try the Internet based way to access.  I just don't know what to enter for SMTP.  I know it is my isp but where do I get the info??

Ok, Outlook Exchange mode when used with MS Exchange allows all folders (and their contents) to be synchronised with the folders which are available on the hosted server. The hosted server also has to support this. Are you certain that this is supported and that synchronizing is possible? for example, does the ISP FAQ list give the details?

If the hosted server does not support this feature and there are other limitations involved,  then doing what bruintje suggested will allow you some sort of headway, but again this is not a full solution.

What I would suggest rather is for you to use webmail only and not Outlook at work. Hence all your emails are in one location. This again is through what I understand of your situation. The other less favourable option is not to use webmail at all but remain with Outlook and only access at office. This is bad advice but just to face the facts.

Please confirm with your ISP first if there is a solution that will synch all email folders with Outlook and allow you to keep the original emails on the email hosted server.

best regards,


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
jdolan2587Author Commented:
Sorry for the delay....
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.