Win XP boots up into Configuration Utility rather than desktop

Posted on 2006-04-23
Last Modified: 2008-02-01
Why did my new Dell XPS400 (Win XP) start booting up into "Press <CTRL-I> to enter Configuration Utility" --- I just upgraded my MS Office to 2003 and followed instructions to re-boot the computer now.  I don't know how to through this or around it to my desktop!!!
I cannot execute a CTR-ALT-DELETE or anything....but turn off the power.   This is NOT good.

Thank you,
Question by:bcb123
    LVL 23

    Expert Comment

    Can you boot into safe mode?
    Try "last known good configuration";
    Have you tried a system restore to the restore point created before your Office 2003 install?
    Does the BIOS report all drives as present and seen before the "config" error?
    LVL 23

    Accepted Solution

    Can you boot from the XP CD? If so, boot to the Recovery Console and run chkdsk /r. Then reboot and report back.

    Author Comment

    Thanks for responding....
    Isn't F-8 used for safe mode.  I tried that, but it will not take me there.
    LVL 23

    Expert Comment

    Ok. Boot from an XP CD into recovery console and try running chkdsk /r. If you do not have an XP disk, try to download a PE disk from here:

    You can run chkdsk /r from within the "storage" tab.

    I realise it is hard to download with a non-booting pc, but maybe you have a friend with a functioning comp.

    Author Comment

    by:bcb123 seems that I gave myself a near heart attack for nuttin'
    When I inserted the XP CD, it would not boot-up either....but then I noticed that I had left the SanDisk photo card in the side of my new fancy-schmancy monitor.  When I removed it, the system re-booted just fine!!!  That is the second time this has happened since I setup my new system.  The last time, I had an external hard drive attached to the system while transfering large video files.

    If you have any advice on how I can re-set the 'system' so it doesn't look at these external drives before it boots up the main hard drives, I would appreciate it.  I need LESS STRESS in my life!

    Thank you for attempting to help me anyway.

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