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Plesk/Win 20003 web server: Greedy cisvc.exe process eats all CPU power for a sweet long time.

Posted on 2006-04-23
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Hello,

This is a question on webhosting servers field. I have a Plesk windows 2003 web server standard box and found it enormously laggy on certain specific processes related to adding or modifying a domain name on the system. Between clicking "add an account" and getting plesk available again to work, sometimes 3 to 5 minutes are gone, which is a sweet long time to wait staring at the screen. Same applies to modifying a domain name. I found that this lag is due to the fact that Plesk always ends the such sort of processes running an instance of cisvc.exe and I also known that this process is a real CPU eater, a way too greedy. I read too discrepant opinions about tuning it up to cape it below some CPU level, or just disabling it. On theser premises, my question is itemized like this:

1) Is cisvc.exe necessary on this context? If yes, necessity is asked from Plesk or from Win 2003 Web requirements?

2) Is there some way to fine tune this load - on the process tail, no less than 100% of the CPU will be taken for as long as needed to the cisvc.exe process completing itself.

Thank you!
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Question by:Rmys
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6 Comments
 

Author Comment

by:Rmys
ID: 16520928
Oops - thank you TechSoEasy, sorry I should have better observed the subject.
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 16520960
No problem, I just thought you'd get a better response over here... most of the Server 2003 experts don't know what Plesk is.  :-)

Jeff
TechSoEasy
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LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 2000 total points
ID: 16520970
But, y'know, now that I look at it, this probably WAS a Server 2003 issue... at any rate, your solution can be found here:  http://snipurl.com/pl44

It's the indexing service which you probably don't need.

Jeff
TechSoEasy
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Author Comment

by:Rmys
ID: 16520989
Hi Jeff,

Right, this reference touchs the core of the question. This just boils down to the following: since Win 2003 web won't need it and disabling should be harmless, would Plesk need it? I'm a risk taker and will probably start disabling it for a while - it can always be reenabled. However I'd like to know if Plesk would disrupt or get stuck for this.

Thank you again!

Paula
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Author Comment

by:Rmys
ID: 16521013
Hello,

I accepted  your answer because checking the solution you pointed to, I saw that since this service has no further dependencies, it cannot have Plesk processes hanging on it. Thank you for a quick solution to an extremely urgent question for us here.

All the best!

Paula
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 16521651
I can't imagine that Plesk needs the Indexing service... but if there are problems, you can always reenable it.  I'd check Plesk's website to be sure though.

Jeff
TechSoEasy
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