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SBS backup error 0x80070458

Posted on 2006-04-23
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Last Modified: 2011-08-18
Have recently had problems with backup, getting this in the SBS backup logs:


4/17/2006 11:00 PM
-------------------------------
Date: 4/17/2006
Time: 11:00 PM
User: SYSTEM
-------------------------------

Backup Runner started.
NTMS session started successfully.
EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
Will enumerate on 3 media libraries found.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_PHYSICAL_MEDIA) succeeded.
Will enumerate on 0 media types found.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_PHYSICAL_MEDIA) succeeded.
Will enumerate on 0 media types found.
Unable to detect tape drive or tape media.
GetTapeMediaPoolName failed. (0x80070458)
GetBackupDestination failed. (0x80070458)
LaunchNTBackup failed. (0x80070458)
NTBackup finished the backup with errors.

For more information about failed backups, see the article on troubleshooting your backup at the following Web page: http://go.microsoft.com/fwlink/?LinkId=18414

Backup ended at Monday, April 17, 2006 11:00 PM
Backup error finished with error code 0X80070458.


It seems no changes made to server, backup just started to fail. Was able to create a job in NTBackup manually and schedule this and it runs with no problems, just SBS backup always failing with this error. Have tried the suggestions from the MS URL which didn't resolve the issue.
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Question by:precisenz
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 16521123
What make/model tape drive do you have?  SCSI?  USB?

Jeff
TechSoEasy
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Accepted Solution

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Jeffrey Kane - TechSoEasy earned 1500 total points
ID: 16521130
Nevermind... this is probably your issue:  http://support.microsoft.com/kb/831664

if not, check this out:  http://sbsbill.blogspot.com/2005/02/backup-failed.html

Jeff
TechSoEasy
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 16521144
FYI, 831664 was resolved with Service Pack 1.  If you haven't already applied SP1 to your SBS, it is strongly recommended that you do so.  It fixed literally hundreds of issues.  See http://sbsurl.com/sp1 for details.

Jeff
TechSoEasy
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Author Comment

by:precisenz
ID: 16521425
Hi Jeff

The drive is a HP DAT72 USB drive. Service Pack 1 is applied to the SBS box already. And the version of BKPRUNNER we are using is 5.2.2893.0
Have tried the suggestions in the other link, got users to run a cleaning tape and I am now getting :

4/24/2006 12:51 PM
-------------------------------
Date: 4/24/2006
Time: 12:51 PM
User: administrator
-------------------------------

Backup Runner started.
NTMS session started successfully.
EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
Will enumerate on 3 media libraries found.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_PHYSICAL_MEDIA) succeeded.
Will enumerate on 0 media types found.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_PHYSICAL_MEDIA) succeeded.
Will enumerate on 1 media types found.
GetNtmsObjectInformation(NtmsPhysicalMediaInfo) succeeded.
GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
Found a tape media type in the library (4mm DDS).
LaunchNTBackup failed. (0x80070423)
NTBackup finished the backup with errors.

For more information about failed backups, see the article on troubleshooting your backup at the following Web page: http://go.microsoft.com/fwlink/?LinkId=18414

Backup ended at Monday, April 24, 2006 12:51 PM
Backup error finished with error code 0X80070423.


It seems NT Backup still wont launch from SBS, but is now giving us a different error.
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 16521787
You may have resolved it... but it just needs a bit of a jolt.  Click on the Configure Backup wizard and select to NOT use SBS Backup.  Then finish out the wizard.  Reboot your server, and rerun the wizard once again to configure backup.

Jeff
TechSoEasy
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Author Comment

by:precisenz
ID: 16538020
Seems the reboot didn't resolve the issue. After a scheduled reboot last night the same "Backup error finished with error code 0X80070423.
" error persists.
Any idea what that error actually means?
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 16539963
Well, it could be a number of things...and while I haven't seen that particular error code, your original one was definitely common.  (see http://snipurl.com/i8e7 for just how popular).

At this point, it's only a guess... but I'd review this KB to see if that's your cause:
http://support.microsoft.com/kb/235032

Jeff
TechSoEasy
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Author Comment

by:precisenz
ID: 16703813
Have accepted this answer, event though the new issue is still outstanding and unresolved, TechSoEasy did assist to resolve the original error message.
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 16735060
If it was unresolved, but you are now getting a separate error message, then you should post a new question.

Jeff
TechSoEasy
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