Winfax Pro v10.02 hangs with Outlook and XP SP2 on new PC
Posted on 2006-04-23
On a new (less than 1 week old) computer, with Windows XP SP2 and all updates installed, I am having trouble with Winfax 10.02. The same editions of all software installed were present on the computer that was replaced, and Winfax worked well on that machine. Now, I can successfully send one fax but after sending the application hangs and the followng error message is displayed:
szAppName: FAXMNG32.EXE szAppVER: 10.0.2001.910 szModName: hungapp
szModVer: 0.0.0.0 offset 00000000
Error Report contents
The following files will be included in this error report:
C:\DOCUMENTS & settings .......\temp\ FAXMNG32.EXE.mdmp
C:\DOCUMENTS & settings .......\temp\ appcompat.txt
I could not find the files referred to above so cannot post the text here, sorry.
It is possible to send one fax, and then the PC itself has to be rebooted before another fax can be sent, and the same routine starts all over again.
I am sorry I cannot be more helpful with symptoms but maybe you can make a suggestion for a remedy based on what I have told you. I shall reply with any more details requested as soon as possible, but please note in <2 hours I will be off home for the evening, and tomorrow is a public holiday in Australia!
Thanks for any assistance offered,