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Sorry, that I'm just responding. &nbsp;The users can reconnect after being disconnected. &nbsp;I increased the ICA Kepp-Alive. &nbsp;I'll let you know if that helps or not. &nbsp;Is there any rules to what the Keep-Alive should be set to?
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Sorry, that I'm just responding.  The users can reconnect after being disconnected.  I increased the ICA Kepp-Alive.  I'll let you know if that helps or not.  Is there any rules to what the Keep-Alive should be set to?

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Not sure if this problem is cause by the user's Internet connection or Citrix client config.<br />
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Users are being disconnected if they change from Citrix to a local program installed on their computer, but it doesn't happen all the time. &nbsp;Some days it will not happen at all and other days it will happen everytime. &nbsp;I'm unable to recreate the problem from my computer.<br />
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Does anyone have any ideas as to what could be causing the problem?<br />
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Thanks in advance for your response/s.
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Not sure if this problem is cause by the user's Internet connection or Citrix client config.

Users are being disconnected if they change from Citrix to a local program installed on their computer, but it doesn't happen all the time.  Some days it will not happen at all and other days it will happen everytime.  I'm unable to recreate the problem from my computer.

Does anyone have any ideas as to what could be causing the problem?

Thanks in advance for your response/s.

Citrix User Session

Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.