Outlook doesnt start

Posted on 2006-04-24
Last Modified: 2010-04-08
hi ,
i have installed office 2003 on a server. A few days ago office vanished from the desktop . I created the shortucts. But ever since then outlook doesnt open . All other microsoft apps (word excell etc) open normally.  No errors on screen when i try to open out outlook.  
Any ideas?

Question by:c_hockland
    LVL 97

    Accepted Solution

    Greetings, c_hockland !

    1. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook and a fresh outcmd.dat file will be recreated.  Outcmd.dat is located in C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook folder.  It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders".  Click OK.

    2. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL

    3. Disable Outlook Addins.  Do a search for and remove extend.dat file. Restart Outlook and a frest extend.dat file will be created.

    4. Start Outlook in Safe Mode.  Go to Start > Run and type

    "c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

    Your path to Outlook.exe may be a little different.

    5. Create a new Outlook profile.

    6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

    7. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

    Best wishes!
    LVL 1

    Expert Comment

    Instead of doing all this, Go to Start --> Run --> and type  Outlook /resetnavpane   and press enter, it will fix it.

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