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raket

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Citrix and printing on network printers

We have in our office 2 networked printers.

The accounting software (Great Plains) is running on a remote server, and at the moment, we use terminal services to connect to the server and work on it every day.
Terminal services can be pretty slow; but the biggest issue is the printing.

Since terminal services cannot print on network printers, we had to install "Uniprint".
www.uniprint.com 
This works, but it can be very slow, especially when 3 or 4 users are working on the accounting server and printing at the same time.

Would you recommend that we switch to Citrix instead of terminal services on the accounting server ?
Can Citrix print on the network printers ?

Thanks!
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mgcIT
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raket

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I have tried to configure TS for network printers, but it didn't work.

For example, I created a local printer on the computer on LPT3, and then forwarded to the networked Sharp printer in the office; but the TS server still didn't find the "local" (networked) printer.

Since I couldn't get our network printers to work with TS, we installed the UniPrint software.

How do you think we can get network printers to work with TS ?
ok i just re-read your question and realized you said the terminal server was at a remote location.  This changes my answer a little so sorry for the confusion.

You can still set up printing from Terminal Server as long as the 2 locations can communicate.  For instance do you have a wan setup so you are able to communicate directly with the internal IP address of the Terminal Server?

As far as whether or not citrix will help I still think you won't see that much of a difference.  Printing always seems to be different at every location but the speed comparisons between RDP and ICA(Citrix)  aren't very different (although ICA would generally be faster).  If you want to pursue using citrix I would highly recommend getting a trial version first to see if the speeds are any better.  
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ASKER

Thanks.

We don't have a WAN setup. Is this like a VPN ? Expensive to implement ?
not necessarily expensive if you already have the equipment.  Basically you would need a router/firewall at each location and set them up to communicate.  A static IP at each location as well.
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ASKER

We have both of them.

We have a static IP in our office, with a Cisco Pix.

The remote server has static IP, and some kind of hosted security solution.

Look good ?
I'm not sure about the hosted security solution, but other than that it looks fine.  You'll probably be better served by posting another question in the Router area on how to configure your Pix.  Basically you would want it so your terminal server is just on another subnet and have the 2 subnets communicate directly over the internet.  That way you will be able to just install a printer on the server and set the port to the actual IP address of the printer such as 192.168.1.x
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