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Cant print Avery template on Dell 1700N

I just replaced a 2 windows 2000 computers with new Dell units, (XPPro). Prior to my replacement....the owners were able to bring up a Avery 5202 label template in Word...type the labels then insert the label in the Dell 1700N printer and print the labels correctly.

Now when I print from either of the 2 new Dells..or even the one remaining Win 2000 computer...it prints the labels but only the last 3 on the sheet and not in the right place...it prints them towards the top of the Avery 5202 label..and not evern in the right spaces.

I have tried changing the printer driver settings...from PCL to PS...nothing helps.  I took off the spooling and printed direct...

Everything else (as far as I can see) prints correctly.

Any ideas?  Everything was working before I replaced the computers.
1 Solution
try making a new print document :
go to the printer section>file>server properties>clikc make new form, save it and try to use that
I did as suggested and it worked. Here are better instructions:

Open Printers and Faxes
Right click and click on Server Properties
Click "Create a new form"
Select a name and paper size, I choose the following:
Width 4"  Left .25"  Top .50"
Height 6"  Right .25"  Bottom .50"

The next label I printer already choose this as the paper and it printed correctly. It blend a tiny bit into the color but the end user said this was normal and showed me other labels printed on a different model Dell.  She said it's perfect. BAMM!
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