my laptop didnt reconize an external data storage (cypress drivers)

when i connect my usb 200Mg external disk, Xp SP2 didnt reconized, i need do add harwasre and update de driver, it is so many mints to do, and then no driver selectionated...
please help me
castellanos_lauAsked:
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castellanos_lauAuthor Commented:
I tried looking there and of all the drivers, I found one from Cypress that can detect the hard disk, but the disk does not display a drive letter in win explorer. That's my problem
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rustyrpageCommented:
Right click on "My Computer" & select Manage, then go to "Disk Management".  In there you should see the drive, right click on it & select "Change...drive letter".  Then change it to something that isn't already in use.

See if that works.
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castellanos_lauAuthor Commented:
i change my dvd drive to drive L: and one error code 22 for my external disk storage
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rustyrpageCommented:
I beleive that means the device is either disabled or not started...go into Device Manager & make sure the device is enabled...if that doesn't work, try to reboot now that you have changed the drive letter.
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castellanos_lauAuthor Commented:
i did it when i change the letter....y when i connect and check Device manager saw the error and it doesnt permmit chanche a enable....windows was not able to enable this device...
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rustyrpageCommented:
Have you tried to reboot?    If so, then try to uninstall the device, reboot & let it re-install it.
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castellanos_lauAuthor Commented:
it didnot work .....
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rustyrpageCommented:
It sounds like there is a driver problem with it.  Who makes this device?  Have you used it on this PC before?  Can you use it on another PC WITHOUT trying to install a driver first?
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castellanos_lauAuthor Commented:
I tried yesterday with 3 laptos, 2 IBM ThinkPad and my toshiba , it is same thing....the drivers is cypress USB mass storage driver and the company is cypress semiconductor ...and when i installed the drivers it take a long of time, and did not assign driver ....
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rustyrpageCommented:
But did you try it without the drivers?

It sounds to me that there is a driver issue & you need to find the proper driver for Windows XP.
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castellanos_lauAuthor Commented:
like whats? i search in internet i didnot find nothing, if you can help me ....the driver installed is USB Storage Adapter AT2 (CY)
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rustyrpageCommented:
Does the manufacturer have a website (I haven't ever heard of them before). If it isn't a device natively supported by Windows, you may be out of luck
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castellanos_lauAuthor Commented:
i know, it is not signed by microsoft, i check in www.cypress.com, but I think this company only did the software...
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LRDSCommented:
Its probably a USB power issue, Can you hear the HDD spinning properly or do you hear something like kluck, kluck,
       IF you hear an unusual sound its a power issue. Less than 500mA
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castellanos_lauAuthor Commented:
no I dont think it is be the power issue, the person who give me, they prove it in canada, but when I install dont give me the drive, but when I want to disconnec it do it
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