Hi my internet access is going slow now and again

Hi Im using an adsl line on the network in the office here
and its started to go slow
are there any good tools for testing this.....and what might be causing it

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Is it just you or everyone in the office?  You can always test your netowkr speed at toast.net.  You can run a speed tester there to help determine where the problem is.  Is you computer running slow at all times or after you have been logged in for a while?


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
you should also check for malware, virus, search toolbars (like YAHOO toolbar) can cause slowness.. was there anything installed recently?

Try to download and update an anti-spyware scanner:


Ad-Aware Personal

To check if you have any spyware
Please download HijackThis 1.99.1

Open Hijackthis, click  scan and save a logfile
then navigate to programfiles hijackthis folder and copy out the log file
 contents and paste the log here http://www.hijackthis.de/ 

 click "Analyse", "Save". at the very bottom of this page..  
Copy the address/url and post a link to the saved list here.
TerreeAuthor Commented:
Its happening on the whole network all users....
I did install server2003 sp1 last week on the Exchange server.....im just wondering if there are any known issues with this SP and the network...
ill check about the adaware and search toolbars..

Cloud Class® Course: Ruby Fundamentals

This course will introduce you to Ruby, as well as teach you about classes, methods, variables, data structures, loops, enumerable methods, and finishing touches.

if there are multiple machines - you could be experiencing one computer (or many ) that is flooding the network and causing slow response times, again.. scan for virus, adaware...
Disclaimer: I am merely sharing my knowledge to help others. I never claim that my presented solutions will work for like they did for me. And if my knowledge is any helpful to you then please do share it with others.


Hey Terry,

I had a similar situation which kept running up and down for few days. I have a client who has ADSL and about 10 clients on the network, ADSL connection woul slow down and sometimes just hang. First I thought it was somewhat a virus or trojan but after all the scans and third party tools, I couldn't find anything wrong. This is what I found out and resolved the issue:


1. Server room (12X15) had no ventilation which caused heat and due to the heat switch was malfunctioning and dropping the connection.(Server room accomodate 5 servers)
2. Carpet on the floor caused static and therefore all the equipment had static charge
3. Some of the previously installed ethernet cables were not shielded


1. I installed a Delongi stand along air condition in the server room
2. Replaced the carpet with rubber mat
3. Replaced faulty etherner cables with shielded ones
4. replaced the switch

Now Data flies like it should and client is very happy with the results.

TerreeAuthor Commented:
I finally just restarted my ISA server and the internet connection appears fine now .....
The rubber mat and retained static was really scaring me.......

so im just going to give the points to the 1st reply.

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.