Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 29165
  • Last Modified:

How to Reset System Management Homepage Password

Anyone know how to reset the HP System Management Homepage password?  It was set by a prior administrator and I can't get in without it. The local admin password isn't working.  My only choices are "Administrator, Operator, or User - all logins are being rejected.
0
TravelSmith
Asked:
TravelSmith
1 Solution
 
Rant32Commented:
When you install the latest version of the Proliant Support Pack, HP System Management uses local system authentication - i.e. you can use DOMAIN\Administrator with the corresponding password to log on.
0
 
TravelSmithAuthor Commented:
There's no option to use domain\administrator.  The only options are administrator, operator or user - the username can't be customized.  I also tried the suggestions in Star Trek's thread and none of them worked.
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
Rant32Commented:
<< There's no option to use domain\administrator. >>

Option? That's what you should enter as the user name.

What version of PSP/SMH is currently installed?
0
 
TravelSmithAuthor Commented:
I can't enter in a user name.  The usernames have to be selected from a drop down menu and the only choices are "administrator, operator, or user".

It's SM vs 1 on a Windows 2000 Server.

0
 
TravelSmithAuthor Commented:
I'm upgrading to the latest PSP now - in hopes that this will fix it.
0
 
Rant32Commented:
The current version of SMH is 2.1.5.146 so a lot has changed since then. It has a username input field now... I don't exactly know the version when they changed that, but HP SMH changed from their proprietary ACL user database to local logon.

http://h18023.www1.hp.com/support/files/server/us/locate/20_6014.html#113
(Proliant ML350 on Windows 2000, but should work for any ML/DL series.)

But upgrading Support Pack can be a big change and is not recommended by default.

Sorry, don't know of any other way to log on to SMH.
0
 
TravelSmithAuthor Commented:
I only upgraded the SMH through the support pack not the other components.  I'll have to tweak it to monitor the agents that I"m most interested in - but it's working for the time being.
0
 
Rant32Commented:
Great, thanks. No more lost passwords ;-)
0
 
Pete LongConsultantCommented:
Had this today - the procedures changed a bit


Cannot Logon to HP System Management Homepage

Pete
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now