TravelSmith
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How to Reset System Management Homepage Password
Anyone know how to reset the HP System Management Homepage password? It was set by a prior administrator and I can't get in without it. The local admin password isn't working. My only choices are "Administrator, Operator, or User - all logins are being rejected.
Check this link: http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=596584
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ASKER
There's no option to use domain\administrator. The only options are administrator, operator or user - the username can't be customized. I also tried the suggestions in Star Trek's thread and none of them worked.
<< There's no option to use domain\administrator. >>
Option? That's what you should enter as the user name.
What version of PSP/SMH is currently installed?
Option? That's what you should enter as the user name.
What version of PSP/SMH is currently installed?
ASKER
I can't enter in a user name. The usernames have to be selected from a drop down menu and the only choices are "administrator, operator, or user".
It's SM vs 1 on a Windows 2000 Server.
It's SM vs 1 on a Windows 2000 Server.
ASKER
I'm upgrading to the latest PSP now - in hopes that this will fix it.
The current version of SMH is 2.1.5.146 so a lot has changed since then. It has a username input field now... I don't exactly know the version when they changed that, but HP SMH changed from their proprietary ACL user database to local logon.
http://h18023.www1.hp.com/support/files/server/us/locate/20_6014.html#113
(Proliant ML350 on Windows 2000, but should work for any ML/DL series.)
But upgrading Support Pack can be a big change and is not recommended by default.
Sorry, don't know of any other way to log on to SMH.
http://h18023.www1.hp.com/support/files/server/us/locate/20_6014.html#113
(Proliant ML350 on Windows 2000, but should work for any ML/DL series.)
But upgrading Support Pack can be a big change and is not recommended by default.
Sorry, don't know of any other way to log on to SMH.
ASKER
I only upgraded the SMH through the support pack not the other components. I'll have to tweak it to monitor the agents that I"m most interested in - but it's working for the time being.
Great, thanks. No more lost passwords ;-)