How to Reset System Management Homepage Password

Anyone know how to reset the HP System Management Homepage password?  It was set by a prior administrator and I can't get in without it. The local admin password isn't working.  My only choices are "Administrator, Operator, or User - all logins are being rejected.
TravelSmithAsked:
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Rant32Commented:
When you install the latest version of the Proliant Support Pack, HP System Management uses local system authentication - i.e. you can use DOMAIN\Administrator with the corresponding password to log on.
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TravelSmithAuthor Commented:
There's no option to use domain\administrator.  The only options are administrator, operator or user - the username can't be customized.  I also tried the suggestions in Star Trek's thread and none of them worked.
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Rant32Commented:
<< There's no option to use domain\administrator. >>

Option? That's what you should enter as the user name.

What version of PSP/SMH is currently installed?
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TravelSmithAuthor Commented:
I can't enter in a user name.  The usernames have to be selected from a drop down menu and the only choices are "administrator, operator, or user".

It's SM vs 1 on a Windows 2000 Server.

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TravelSmithAuthor Commented:
I'm upgrading to the latest PSP now - in hopes that this will fix it.
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Rant32Commented:
The current version of SMH is 2.1.5.146 so a lot has changed since then. It has a username input field now... I don't exactly know the version when they changed that, but HP SMH changed from their proprietary ACL user database to local logon.

http://h18023.www1.hp.com/support/files/server/us/locate/20_6014.html#113
(Proliant ML350 on Windows 2000, but should work for any ML/DL series.)

But upgrading Support Pack can be a big change and is not recommended by default.

Sorry, don't know of any other way to log on to SMH.
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TravelSmithAuthor Commented:
I only upgraded the SMH through the support pack not the other components.  I'll have to tweak it to monitor the agents that I"m most interested in - but it's working for the time being.
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Rant32Commented:
Great, thanks. No more lost passwords ;-)
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Pete LongTechnical ConsultantCommented:
Had this today - the procedures changed a bit


Cannot Logon to HP System Management Homepage

Pete
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