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Recovering Items in Deleted folder

Our Outlook accounts are set to remove items in the “Deleted” folder that are over 2-months old.  I have a user who has just "lost" messages that are less than 1 week old but newer than 2-months.  The only messages that are now in his deleted folder are less than 1-week old.  

Do you know how to find the messages that were in this deleted folder that are missing and are less than 2-months old?
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mrgettys
Asked:
mrgettys
1 Solution
 
Dufo G. BelskiRetired bureaucrat/desktop supportCommented:
In the Deleted folder click on View, Arrange By, Current View.  Make sure Last seven days is not checked.
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war1Commented:
Greetings, mrgettys !

Check the View to make sure you are not looking at a filter set of messages.  With Deleted folder highlighted, go to View > Arrange By > Messages to see all messages.

Best wishes!
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meintsiCommented:
if they have been deleted and not hidden by view filtering......
Are you using exchange?  and is the "Deleted Item Recovery addin loaded?

If so open the deleted items folder - TOOLS - RECOVER DELETED ITEMS.
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mrgettysAuthor Commented:
Thanks!  That seemed to work.
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