E-mail remain into the outbox...

Posted on 2006-04-24
Last Modified: 2010-04-08
Hi Experts,

i've a problem with my Outlook. When i send an e-mail, he remains into the outbox until I click with mouse somewhere else in the window...
What could be??!?

Note: Outlook is in the exceptions of the windows firewall


Question by:m_renaud
    LVL 97

    Accepted Solution

    Greetings, m_renaud !

    1. Register an important send/receive library file.  Go to Start > Run and type regsvr32 inetcomm.dll

    2. Check if antivirus email check is slowing sending and receiving.  Disable it.

    3. In the account settings, Advanced settings, change the server timeout time from 1 min to 5 min

    4. Check if outgoing mail server authentication is required. Select that option in account settings and use same settings as incoming server

    5. Your ISP may be blocking port 25. Try using alternate port 587.

    6.  Check with email provider Tech Support to determine if server is having trouble.

    7. See this troubleshooter for not sending

    Best wishes!
    LVL 3

    Author Comment

    Great! thks!

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