• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 540
  • Last Modified:

Citrix freezes when printing to Lexmark e240n printer

Hi guys, I have just joined a company that uses Citrix (Win2003 server), but whenever anyone prints, or the properties of the printer are accessed through Citrix, it freezes (the Citrix session, not the PC).  It is a monochrome laserjet e240n that the Lexmark site says is fully compatible with Citrix.  As far as I can tell it is running the current drivers.  Any suggestions?  Thanks!
0
cli7554
Asked:
cli7554
1 Solution
 
mgcITCommented:
How are your printers set up?  Are they being autocreated at logon, or installed locally to the server, or on a network print server?

Are you limiting bandwidth available for printing for your farm?

Does this happen with other printers?
0
 
cli7554Author Commented:
They are currently on a print-server that I have imported into Citrix.  There is no bandwidth limiting happening that I am aware of, and this is on the only printer that it has an issue with (there is another printer that works just fine, though it is an HP).
0
 
mrwaqarCommented:
Try mapping the driver in Citrix Consile and see if that helps.
0
 
cli7554Author Commented:
Sorry guys, another project came up and this took a back seat for a bit.  It was a driver issue.  I found a different driver, reinstalled the printer on the server, reinstalled it on Citrix and it works like a dream now.  Thanks for the input
0
 
GranModCommented:
PAQed with points refunded (400)

GranMod
Community Support Moderator
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now