Outlook 2000 - Trouble setting up exchange profile

Posted on 2006-04-24
Last Modified: 2010-04-08
Set up 3 computers previously in  a small business environment to connect over the WAN to a new domain. Everything went well in getting computers added to the domain, etc.. First two computers I had no trouble adding Outlook prifiles to connect to an Exchange server. Third computer, however, when I went to add the profile in Control Panel/Mail it brought up a screen where I could click on Add (a profile) and when I clicked that it brought me to the area where I could add and Internet mail profile.  I had no option to choose an Exchange profile. I uninstalled Office all together and installed Office 2000 Pro rather than Office 2000 SBE which was installed previously. Same problem. I am pretty familiar with how to typically set up exchange profiles which is why I'm a bit baffled right now trying to search and think why I don't have this option on this one computer.  The OS on this machine is Windows XP SP2.  Verified this machine was on the domain and user has a valid exchange account as she can log in via the Internet Web mail for that company. Any ideas?


Assigning 500 points for difficulty but have a feeling once I get an answer I'll have learned of my awful brain cramp!

Question by:bojiinfo
    1 Comment
    LVL 17

    Accepted Solution

    In outlook> tools> options-look for an option to reconfigure mail. Click this button and you will be given the option to select from three options. The app had been previously configured for internet mail.

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