Learn how to a build a cloud-first strategyRegister Now


Domain Server Rebuild - Web Service Unavailable in Separate Application Pool

Posted on 2006-04-25
Medium Priority
Last Modified: 2008-01-09
I have a web service running on a Windows 2003 server (IIS).  The server is a member server, not a domain controller.  The service must run under a separate application pool because it needs to have additional permissions that the default application pool does not provide.  The web service is setup to run under a separate domain user account name, and the application pool runs under the same account name.

Everything was working fine until the domain server crashed.  Unfortunately, I did not have a backup domain controller, so I had to rebuild the domain controller (now I have a backup controller).  I recreated all of my user accounts, including the one used to run the web service and its application pool.  Now when I try to access the web service through a browser, I get "Service Unavailable".  My web applications that use the service return error 503 Service Unavailable.  If a change the web service to run under the default application pool, the web service will then run, but it does not have the necessary permissions.

I have tried to recreate the application pool and even give it a different name, but I still cannot get the web service to run under the separate application pool.  Does any one know how to fix this?
Question by:ardolino

Expert Comment

ID: 16534476
When you rebuilt the domain controller the SID changed for the user account even though you estabilished an account with an identical name.  

You will need to recreate the permissions for the application pool.

Author Comment

ID: 16534595
The only permissions that are needed is that the user must be a member of the Domain Users group.

I cannot even get an application pool to start up by using the local or domain Administrator account.  Something is wrong and I do not know what it is.

Author Comment

ID: 16546208
I reinstalled IIS and now its working.  Go figure.
LVL 20

Expert Comment

by:Michel Sakr
ID: 16550622
Indeed, SIDs changed..
reinstalling was one of the options.. but it is a good practice not to use domain accounts in IIS services.. use instead local accounts on local and remote servers with same credentials (user/pass)

Accepted Solution

GranMod earned 0 total points
ID: 16767604
PAQed with points refunded (500)

Community Support Moderator

Featured Post

Free Backup Tool for VMware and Hyper-V

Restore full virtual machine or individual guest files from 19 common file systems directly from the backup file. Schedule VM backups with PowerShell scripts. Set desired time, lean back and let the script to notify you via email upon completion.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Logparser is the smartest tool I have ever used in parsing IIS log files and there are many interesting things I wanted to share with everyone one of the  real-world  scenario from my current project. Let's get started with  scenario - How do w…
When it comes to showing a 404 error page to your visitors, you do not want that generic page to show, and you especially do not want your hosting provider’s ad error page to show either. In this article, I will show you how to enable the custom 40…
this video summaries big data hadoop online training demo (http://onlineitguru.com/big-data-hadoop-online-training-placement.html) , and covers basics in big data hadoop .
When cloud platforms entered the scene, users and companies jumped on board to take advantage of the many benefits, like the ability to work and connect with company information from various locations. What many didn't foresee was the increased risk…
Suggested Courses
Course of the Month21 days, 3 hours left to enroll

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question