Exchange 2003 - Message Tracking Question

Posted on 2006-04-25
Last Modified: 2013-11-15

I have an Exchange server (2003 Small Business) that yesterday started not to deliver all email consistently. I have Message Tracking turned on.

When a message is successfully delivered I see the following steps:

SMTP: Message Submitted to Advanced Queuing
SMTP: Started Message Submission to Advanced Queuing
SMTP: Message Submitted to Categorizer
SMTP: Message Categorized and Queued for Routing
SMTP: Message Queued for Local Delivery
SMTP: Message Delivered Locally to john
SMTP: Store Driver: Message Delivered Locally to Store to

The messages that do not get delivered have the following steps only:

SMTP: Message Submitted to Advanced Queuing
SMTP: Started Message Submission to Advanced Queuing
SMTP: Message Submitted to Categorizer

I have not rebooted the system yet as this is a live server.

Thanks in advance for your help,

David G.
Question by:DMGoldie
    LVL 3

    Expert Comment

    Looks like the message is not getting through the routing connector. You might want to reboot the machine or restart the MTA task and rounting connector services in services.

    Please post the solution after it gets resolve...

    Good luck

    Author Comment

    Does anyone know where the messages are and can I recover/deliver them?

    David G.
    LVL 104

    Accepted Solution

    If the queues are clean then the messages are gone. Categoriser is one of the places where antivirus/antispam tools kick in, so I would look to those first, see if they have quarantined the messages.


    Author Comment

    The problem was the spam filter application (I Hate Spam).

    Thanks for the responses.


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