Random XP crashes with Event ID 1003, error code 100000d1

Posted on 2006-04-25
Last Modified: 2011-10-19
I've been getting random restarts (1-3 times per week) of my Windows XP system with Event ID 1003 and error code 100000d1. In researching this problem a number of people listed bad RAM as a possibility, so I ran Memtest86 overnight with no errors reported. I followed the instructions in a previous post on this site and created a debuglog.txt file from the output of the minidump file with symbols.  It is attached below.  Any idea what my problem is?

Danny Cecil

Opened log file 'c:\debuglog.txt'
1: kd> .sympath srv*c:\symbols*
Symbol search path is: srv*c:\symbols*
WARNING: Whitespace at end of path element
1: kd> .sympath srv*c:\symbols*
Symbol search path is: srv*c:\symbols*
1: kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q
Loading Kernel Symbols
....................................................Unable to load image nv4_mini.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for nv4_mini.sys
*** ERROR: Module load completed but symbols could not be loaded for nv4_mini.sys
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arg1: 0a64001d, memory referenced
Arg2: 00000008, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: b80c62ec, address which referenced memory

Debugging Details:

Unable to load image AmdK8.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for AmdK8.sys
*** ERROR: Module load completed but symbols could not be loaded for AmdK8.sys

READ_ADDRESS:  0a64001d


b80c62ec 8b570c           mov     edx,[edi+0xc]




LAST_CONTROL_TRANSFER:  from 80544685 to b80c62ec

WARNING: Stack unwind information not available. Following frames may be wrong.
bacdbc9c 80544685 8a028270 8a0c7038 01010008 nv4_mini+0x572ec
bacdbc9c baafb332 8a028270 8a0c7038 01010008 nt!KiInterruptDispatch+0x45
bacdbd30 bab38c70 80527910 bab38000 8055b0a0 AmdK8+0x3332
bacdbd50 80544d2c 00000000 0000000e 00000000 0xbab38c70
bacdbd54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x10

STACK_COMMAND:  .bugcheck ; kb

b80c62ec 8b570c           mov     edx,[edi+0xc]


FOLLOWUP_NAME:  MachineOwner

SYMBOL_NAME:  nv4_mini+572ec

MODULE_NAME:  nv4_mini

IMAGE_NAME:  nv4_mini.sys


FAILURE_BUCKET_ID:  0xD1_nv4_mini+572ec

BUCKET_ID:  0xD1_nv4_mini+572ec

Followup: MachineOwner

eax=00000001 ebx=bacdbd50 ecx=884da6d8 edx=aca84100 esi=88025000 edi=0a640011
eip=b80c62ec esp=bacdbc74 ebp=bacdbc9c iopl=0         nv up ei pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
b80c62ec 8b570c           mov     edx,[edi+0xc]     ds:0023:0a64001d=????????
ChildEBP RetAddr  Args to Child              
WARNING: Stack unwind information not available. Following frames may be wrong.
bacdbc9c 80544685 8a028270 8a0c7038 01010008 nv4_mini+0x572ec
bacdbc9c baafb332 8a028270 8a0c7038 01010008 nt!KiInterruptDispatch+0x45 (FPO: [0,2] TrapFrame @ bacdbcc0)
bacdbd30 bab38c70 80527910 bab38000 8055b0a0 AmdK8+0x3332
bacdbd50 80544d2c 00000000 0000000e 00000000 0xbab38c70
bacdbd54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x10 (FPO: [0,0,0])
start    end        module name
804d7000 806e2000   nt       ntkrpamp.exe Tue Mar 01 16:34:38 2005 (42250A1E)
806e2000 80702d00   hal      halmacpi.dll Tue Aug 03 22:59:09 2004 (41107B2D)
a94c9000 a94eb080   RDPWD    RDPWD.SYS    Thu Jun 09 16:52:39 2005 (42A8D647)
aa0a0000 aa0a2f60   SYMREDRV SYMREDRV.SYS Tue Apr 05 11:11:10 2005 (4252D4BE)
aa174000 aa1b4100   HTTP     HTTP.sys     Fri Oct 08 16:48:20 2004 (41672744)
aa27d000 aa2a0000   Fastfat  Fastfat.SYS  Tue Aug 03 23:14:15 2004 (41107EB7)
aa3dd000 aa3f1400   wdmaud   wdmaud.sys   Tue Aug 03 23:15:03 2004 (41107EE7)
aa5fa000 aa64b300   srv      srv.sys      Mon May 09 17:17:49 2005 (427FFDAD)
aa80c000 aa81ad80   sysaudio sysaudio.sys Tue Aug 03 23:15:54 2004 (41107F1A)
aa854000 aa880400   mrxdav   mrxdav.sys   Tue Aug 03 23:00:49 2004 (41107B91)
ab72a000 ab740d80   dump_nvata dump_nvata.sys Thu Aug 18 17:52:05 2005 (43052D35)
ab741000 ab752080   LMouKE   LMouKE.Sys   Tue Mar 28 16:55:57 2006 (4429DB1D)
ab753000 ab7c1400   mrxsmb   mrxsmb.sys   Tue Jan 18 20:26:50 2005 (41EDE18A)
ab7c2000 ab7eca00   rdbss    rdbss.sys    Wed Oct 27 18:13:57 2004 (418047D5)
ab7ed000 ab800000   SAVRTPEL SAVRTPEL.SYS Fri Dec 10 12:42:09 2004 (41BA0A21)
ab800000 ab852000   SPBBCDrv SPBBCDrv.sys Wed Jul 21 16:08:26 2004 (40FEF76A)
ab852000 ab873d00   afd      afd.sys      Tue Aug 03 23:14:13 2004 (41107EB5)
ab874000 ab89bc00   netbt    netbt.sys    Tue Aug 03 23:14:36 2004 (41107ECC)
ab89c000 ab8b8cc0   SYMEVENT SYMEVENT.SYS Tue Jul 19 19:10:15 2005 (42DDB287)
ab8b9000 ab8f8ce0   SYMTDI   SYMTDI.SYS   Tue Apr 05 11:10:52 2005 (4252D4AC)
ab8f9000 ab950d80   tcpip    tcpip.sys    Thu Jan 12 18:28:12 2006 (43C7103C)
ab951000 ab963400   ipsec    ipsec.sys    Tue Aug 03 23:14:27 2004 (41107EC3)
adbc3000 adbc3d00   dxgthk   dxgthk.sys   Fri Aug 17 13:53:12 2001 (3B7D8438)
adc38000 adc3f7e0   tifsfilt tifsfilt.sys Tue Oct 11 08:44:15 2005 (434BDDCF)
adef3000 adef6a00   kbdhid   kbdhid.sys   Tue Aug 03 22:58:33 2004 (41107B09)
adf07000 adf09580   hidusb   hidusb.sys   Fri Aug 17 14:02:16 2001 (3B7D8658)
adfc0000 adfc4500   watchdog watchdog.sys Tue Aug 03 23:07:32 2004 (41107D24)
adfd0000 adfd6980   LHidKE   LHidKE.Sys   Tue Mar 28 16:56:06 2006 (4429DB26)
adfd8000 adfde780   USBSTOR  USBSTOR.SYS  Tue Aug 03 23:08:44 2004 (41107D6C)
adfe0000 adfe7b80   usbccgp  usbccgp.sys  Tue Aug 03 23:08:45 2004 (41107D6D)
adff8000 ae000000   rxp      rxp.sys      Wed May 05 06:48:07 2004 (4098F097)
ae008000 ae00f880   Npfs     Npfs.SYS     Tue Aug 03 23:00:38 2004 (41107B86)
ae085000 ae094900   Cdfs     Cdfs.SYS     Tue Aug 03 23:14:09 2004 (41107EB1)
ae095000 ae09dd80   HIDCLASS HIDCLASS.SYS Tue Aug 03 23:08:18 2004 (41107D52)
ae179000 ae17b280   rasacd   rasacd.sys   Fri Aug 17 13:55:39 2001 (3B7D84CB)
ae1f1000 ae1f1b80   Null     Null.SYS     Fri Aug 17 13:47:39 2001 (3B7D82EB)
ae238000 ae23ca80   Msfs     Msfs.SYS     Tue Aug 03 23:00:37 2004 (41107B85)
ae240000 ae245200   vga      vga.sys      Tue Aug 03 23:07:06 2004 (41107D0A)
ae248000 ae24e180   HIDPARSE HIDPARSE.SYS Tue Aug 03 23:08:15 2004 (41107D4F)
ae368000 ae370880   Fips     Fips.SYS     Fri Aug 17 18:31:49 2001 (3B7DC585)
ae388000 ae390700   netbios  netbios.sys  Tue Aug 03 23:03:19 2004 (41107C27)
ae398000 ae3a6d80   arp1394  arp1394.sys  Tue Aug 03 22:58:28 2004 (41107B04)
ae3a8000 ae3b0700   wanarp   wanarp.sys   Tue Aug 03 23:04:57 2004 (41107C89)
ae3d8000 ae3e0300   NVENETFD NVENETFD.sys Wed Apr 06 03:22:26 2005 (4253B862)
af076000 af077100   dump_WMILIB dump_WMILIB.SYS Fri Aug 17 14:07:23 2001 (3B7D878B)
af415000 af416440   AsIO     AsIO.sys     Wed Dec 21 00:55:21 2005 (43A91879)
af417000 af418080   RDPCDD   RDPCDD.sys   Fri Aug 17 13:46:56 2001 (3B7D82C0)
af419000 af41a080   mnmdd    mnmdd.SYS    Fri Aug 17 13:57:28 2001 (3B7D8538)
af41b000 af41c080   Beep     Beep.SYS     Fri Aug 17 13:47:33 2001 (3B7D82E5)
af41d000 af41ef00   Fs_Rec   Fs_Rec.SYS   Fri Aug 17 13:49:37 2001 (3B7D8361)
b203e000 b20da000   ctac32k  ctac32k.sys  Sat Oct 29 04:15:32 2005 (436359D4)
b21af000 b21b5000   symlcbrd symlcbrd.sys Mon Jan 31 22:13:32 2005 (41FF1E0C)
b39d0000 b39d2f80   mouhid   mouhid.sys   Fri Aug 17 13:47:57 2001 (3B7D82FD)
b78fd000 b7924000   ctsfm2k  ctsfm2k.sys  Sat Oct 29 04:15:38 2005 (436359DA)
b7924000 b7951000   emupia2k emupia2k.sys Sat Oct 29 04:15:37 2005 (436359D9)
b7951000 b7a61000   ha20x2k  ha20x2k.sys  Sat Oct 29 04:16:03 2005 (436359F3)
b7f56000 b7f89200   update   update.sys   Tue Aug 03 22:58:32 2004 (41107B08)
b7f8a000 b7fba100   rdpdr    rdpdr.sys    Tue Aug 03 23:01:10 2004 (41107BA6)
b7fd3000 b7fd8500   TDTCP    TDTCP.SYS    Tue Aug 03 22:58:52 2004 (41107B1C)
b800b000 b801be00   psched   psched.sys   Tue Aug 03 23:04:16 2004 (41107C60)
b8044000 b805a680   ndiswan  ndiswan.sys  Tue Aug 03 23:14:30 2004 (41107EC6)
b805b000 b806e780   VIDEOPRT VIDEOPRT.SYS Tue Aug 03 23:07:04 2004 (41107D08)
b806f000 b83ea340   nv4_mini nv4_mini.sys Thu Mar 09 16:40:42 2006 (4410CB0A)
b83eb000 b841dd80   NVSNPU   NVSNPU.SYS   Wed Apr 06 03:22:01 2005 (4253B849)
b841e000 b845df00   NVNRM    NVNRM.SYS    Wed Apr 06 03:22:11 2005 (4253B853)
b93a1000 b9464400   dmboot   dmboot.sys   Tue Aug 03 23:07:13 2004 (41107D11)
b9465000 b9497000   ctoss2k  ctoss2k.sys  Sat Oct 29 04:15:47 2005 (436359E3)
b9497000 b94ba980   portcls  portcls.sys  Tue Aug 03 23:15:47 2004 (41107F13)
b94bb000 b9526580   ctaud2k  ctaud2k.sys  Sat Oct 29 04:16:22 2005 (43635A06)
b9527000 b9549680   ks       ks.sys       Tue Aug 03 23:15:20 2004 (41107EF8)
b954a000 b956ce80   USBPORT  USBPORT.SYS  Tue Aug 03 23:08:34 2004 (41107D62)
b9bcc000 b9bdab80   drmk     drmk.sys     Tue Aug 03 23:07:54 2004 (41107D3A)
b9bdc000 b9bea080   redbook  redbook.sys  Tue Aug 03 22:59:34 2004 (41107B46)
ba1dd000 ba1e0280   nvnetbus nvnetbus.sys Wed Apr 06 03:22:28 2005 (4253B864)
ba510000 ba512900   Dxapi    Dxapi.sys    Fri Aug 17 13:53:19 2001 (3B7D843F)
ba54e000 ba551c80   mssmbios mssmbios.sys Tue Aug 03 23:07:47 2004 (41107D33)
ba582000 ba59c580   Mup      Mup.sys      Tue Aug 03 23:15:20 2004 (41107EF8)
ba59d000 ba5b4840   snapman  snapman.sys  Fri Oct 07 07:33:04 2005 (43468720)
ba5b5000 ba5f1d40   timntr   timntr.sys   Tue Oct 11 08:43:58 2005 (434BDDBE)
ba5f2000 ba61ea80   NDIS     NDIS.sys     Tue Aug 03 23:14:27 2004 (41107EC3)
ba61f000 ba6ab480   Ntfs     Ntfs.sys     Tue Aug 03 23:15:06 2004 (41107EEA)
ba6ac000 ba6c2780   KSecDD   KSecDD.sys   Tue Aug 03 22:59:45 2004 (41107B51)
ba6c3000 ba6d4f00   sr       sr.sys       Tue Aug 03 23:06:22 2004 (41107CDE)
ba6d5000 ba6f3780   fltMgr   fltMgr.sys   Tue Aug 03 23:01:17 2004 (41107BAD)
ba6f4000 ba70ad80   nvata    nvata.sys    Thu Aug 18 17:52:05 2005 (43052D35)
ba70b000 ba722480   atapi    atapi.sys    Tue Aug 03 22:59:41 2004 (41107B4D)
ba723000 ba748700   dmio     dmio.sys     Tue Aug 03 23:07:13 2004 (41107D11)
ba749000 ba767880   ftdisk   ftdisk.sys   Fri Aug 17 13:52:41 2001 (3B7D8419)
ba768000 ba778a80   pci      pci.sys      Tue Aug 03 23:07:45 2004 (41107D31)
ba779000 ba7a6d80   ACPI     ACPI.sys     Tue Aug 03 23:07:35 2004 (41107D27)
ba8a8000 ba8b0c00   isapnp   isapnp.sys   Fri Aug 17 13:58:01 2001 (3B7D8559)
ba8b8000 ba8c6e80   ohci1394 ohci1394.sys Tue Aug 03 23:10:05 2004 (41107DBD)
ba8c8000 ba8d5000   1394BUS  1394BUS.SYS  Tue Aug 03 23:10:03 2004 (41107DBB)
ba8d8000 ba8e2500   MountMgr MountMgr.sys Tue Aug 03 22:58:29 2004 (41107B05)
ba8e8000 ba8f4c80   VolSnap  VolSnap.sys  Tue Aug 03 23:00:14 2004 (41107B6E)
ba8f8000 ba900e00   disk     disk.sys     Tue Aug 03 22:59:53 2004 (41107B59)
ba908000 ba914200   CLASSPNP CLASSPNP.SYS Tue Aug 03 23:14:26 2004 (41107EC2)
ba918000 ba922880   sbp2port sbp2port.sys Tue Aug 03 22:59:54 2004 (41107B5A)
ba948000 ba957180   nic1394  nic1394.sys  Tue Aug 03 22:58:28 2004 (41107B04)
ba958000 ba964880   rasl2tp  rasl2tp.sys  Tue Aug 03 23:14:21 2004 (41107EBD)
ba968000 ba972200   raspppoe raspppoe.sys Tue Aug 03 23:05:06 2004 (41107C92)
ba978000 ba983d00   raspptp  raspptp.sys  Tue Aug 03 23:14:26 2004 (41107EC2)
ba988000 ba990900   msgpc    msgpc.sys    Tue Aug 03 23:04:11 2004 (41107C5B)
ba998000 ba9a1f00   termdd   termdd.sys   Tue Aug 03 22:58:52 2004 (41107B1C)
ba9b8000 ba9c1480   NDProxy  NDProxy.SYS  Fri Aug 17 13:55:30 2001 (3B7D84C2)
ba9c8000 ba9d6100   usbhub   usbhub.sys   Tue Aug 03 23:08:40 2004 (41107D68)
baaf8000 bab06000   AmdK8    AmdK8.sys    Mon Mar 07 13:58:10 2005 (422CCE72)
bab08000 bab12380   imapi    imapi.sys    Tue Aug 03 23:00:12 2004 (41107B6C)
bab18000 bab24180   cdrom    cdrom.sys    Tue Aug 03 22:59:52 2004 (41107B58)
bab28000 bab2e200   PCIIDEX  PCIIDEX.SYS  Tue Aug 03 22:59:40 2004 (41107B4C)
bab30000 bab34900   PartMgr  PartMgr.sys  Fri Aug 17 18:32:23 2001 (3B7DC5A7)
bab40000 bab46000   kbdclass kbdclass.sys Tue Aug 03 22:58:32 2004 (41107B08)
bab60000 bab65a00   mouclass mouclass.sys Tue Aug 03 22:58:32 2004 (41107B08)
bab68000 bab6d000   flpydisk flpydisk.sys Tue Aug 03 22:59:24 2004 (41107B3C)
babf0000 babf4280   usbohci  usbohci.sys  Tue Aug 03 23:08:34 2004 (41107D62)
babf8000 babfe800   usbehci  usbehci.sys  Tue Aug 03 23:08:34 2004 (41107D62)
bac00000 bac07000   GEARAspiWDM GEARAspiWDM.sys Tue Feb 01 21:19:49 2005 (420062F5)
bac90000 bac98000   ctprxy2k ctprxy2k.sys Sat Oct 29 04:16:24 2005 (43635A08)
bac98000 bac99000   fdc      fdc.sys      unavailable (00000000)
baca0000 baca4880   TDI      TDI.SYS      Tue Aug 03 23:07:47 2004 (41107D33)
baca8000 bacac580   ptilink  ptilink.sys  Fri Aug 17 13:49:53 2001 (3B7D8371)
bacb0000 bacb4080   raspti   raspti.sys   Fri Aug 17 13:55:32 2001 (3B7D84C4)
bacb8000 bacbb000   BOOTVID  BOOTVID.dll  Fri Aug 17 13:49:09 2001 (3B7D8345)
bacbc000 bacbe480   compbatt compbatt.sys Fri Aug 17 13:57:58 2001 (3B7D8556)
bacc0000 bacc3700   BATTC    BATTC.SYS    Fri Aug 17 13:57:52 2001 (3B7D8550)
bada0000 bada2580   ndistapi ndistapi.sys Fri Aug 17 13:55:29 2001 (3B7D84C1)
bada8000 bada9b80   kdcom    kdcom.dll    Fri Aug 17 13:49:10 2001 (3B7D8346)
badaa000 badab100   WMILIB   WMILIB.SYS   Fri Aug 17 14:07:23 2001 (3B7D878B)
badac000 badad700   dmload   dmload.sys   Fri Aug 17 13:58:15 2001 (3B7D8567)
bae0a000 bae0b420   ASACPI   ASACPI.sys   Thu Aug 12 19:52:52 2004 (411C2D04)
bae0c000 bae0d100   swenum   swenum.sys   Tue Aug 03 22:58:41 2004 (41107B11)
bae0e000 bae0f280   USBD     USBD.SYS     Fri Aug 17 14:02:58 2001 (3B7D8682)
bae70000 bae70d00   pciide   pciide.sys   Fri Aug 17 13:51:49 2001 (3B7D83E5)
bafeb000 bafebb80   msmpu401 msmpu401.sys Fri Aug 17 13:59:59 2001 (3B7D85CF)
bafec000 bafecc00   audstub  audstub.sys  Fri Aug 17 13:59:40 2001 (3B7D85BC)
bf800000 bf9c1180   win32k   win32k.sys   Wed Oct 05 17:05:44 2005 (43446A58)
bf9c2000 bf9d3580   dxg      dxg.sys      Tue Aug 03 23:00:51 2004 (41107B93)
bf9d4000 bfd9ce00   nv4_disp nv4_disp.dll Thu Mar 09 16:31:16 2006 (4410C8D4)
bff60000 bff76780   RDPDD    RDPDD.dll    Wed Aug 04 00:56:37 2004 (411096B5)
bffa0000 bffe5c00   ATMFD    ATMFD.DLL    Wed Aug 04 00:56:56 2004 (411096C8)

Unloaded modules:
8a640000 8a66a000   kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
a7868000 a7892000   kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
aa390000 aa3ba000   kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
bae8e000 bae8f000   drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
aa3ba000 aa3dd000   aec.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
aa684000 aa691000   DMusic.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
aa81c000 aa82a000   swmidi.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ae1c1000 ae1c3000   splitter.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
baac8000 baad8000   Serial.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
aa840000 aa854000   Parport.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ae378000 ae381000   processr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ae17d000 ae181000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ae250000 ae255000   Cdaudio.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ae452000 ae455000   Sfloppy.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Closing open log file c:\debuglog.txt

Question by:dannycecil
    LVL 30

    Expert Comment

    chkdsk /r

    Author Comment

    < irwinpks suggested:
    < chkdsk /r

    I'm not sure I understand how your suggestion applies to this problem. I actually have run chkdsk /r recently however and it did not seem to have any impact on this problem.

    LVL 30

    Expert Comment

    you may have a system file that appears to be good, but in fact may not, and possibly corrupt.

    If you have already run chkdsk /r to apply to this problem, then confirm this, or not.

    Author Comment

    <you may have a system file that appears to be good, but in fact may not, and possibly corrupt.
    <If you have already run chkdsk /r to apply to this problem, then confirm this, or not.

    OK, now I understand the purpose for your suggestion. Unfortunately, that doesn't seem to be the problem.  Not only have I run chkdsk /r, but I've also completely uninstalled and reinstalled all of my hardware device drivers.

    LVL 30

    Expert Comment

    ok.. suspecting RAM...  do you have replacements.. or can we remove 1 or 2 modules and still keep the system running?

    Author Comment

    I've tested the RAM overnight using Memtest86 and did not get any errors.  However, since I have two 1 Gb DIMMs, I could easily remove one of them at a time to determine for sure whether the RAM is the culprit. I'll see about doing that, although since the problem is pretty random I'll have to run it for a week or so to be sure of the results.
    Out of curiosity, why do you suspect it is a problem with RAM?

    LVL 30

    Expert Comment

    memory is the most common problem..easiest one to either accept a fault or not...

    caution removing ram.. discharge static and place in anti-static bag.

    Author Comment

    I'll give that a try.

    LVL 20

    Accepted Solution

    One minidump is insufficient to determine the root cause of your problem. The crash is at IRQL 8 and it is ISR (Interrupt Service Routine). Probably it is software error of nVidia Display Card Driver as it is most current version. Install nVidia Display Card 78.xx which is a stable version.

    The system event log and the minidump has the most useful diagnostic information. When Windows crashes with blue screen, it writes a system event 1001 or 1003 . Attach the most current 10  system event 1001 and 1003 here.


    Author Comment

    Unfortunately I recently purged the system event log.  However, I do have more minidump files.  I zipped up the 10 most recent ones and put them on a web server.  You can retrieve them from

    LVL 20

    Expert Comment

    Download failed. Maybe the url address is wrong.

    Author Comment

    I just checked it again and it works fine from two different computers in two locations.  If you go to do you see the directory listing which shows the file?

    LVL 20

    Expert Comment

    All the crash dumps are crashed at nVidia Display Card Driver. I believe that it is softare error nVidia Display card driver. Insrtall nVidia Display Card Driver version 78.xx.

    Author Comment

    OK, I'll give that a try.  Thanks for the help!


    Author Comment

    OK, I rolled back to the 78.xx driver and I've not had a single crash for over a week now.  Thanks so much for your help!


    Expert Comment

    This is a Dump file, had to change the extension sorry
    Can someone Help


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    Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
    We have adopted the strategy to use Computers in Student Labs as the bulletin boards. The same target can be achieved by using a Login Notice feature in Group policy but it’s not as attractive as graphical wallpapers with message which grabs the att…
    It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
    In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…

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