I have been troubleshooting a problem with our Symantec Anti Virus Corporate Edition (v10 and v9) where some workstations are recieving their virus definition updates from our 2000 server running Symantec system center, and some do not.
In doing a simple ping tests to several workstation IP addresses on our network, I find that some return a response and some just time out. There is not a pattern between the AV update problem and the ping response as the workstations that respond to ping don't necessarily receive the antivirus updates. It seems unrelated.
I feel I need to at least confirm all the workstations IPs return a ping before continuing troubleshooting the AV update problem.
What would cause some workstations to respond to ping and some not? ... they are all logging on to the network and able to use the network resources. Should I also be able to ping the workstation name?