Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 527
  • Last Modified:

Exchange Delayed Delivery with no notice

Hello,

We have a user on an exchange server at a satelite site.  That server connects to our main site then connects to our corporate network.

The user sent an email to multiple users on 3/20/2006.  The email to users on his server delivered on 3/20/2006.  The users at the main site and on the corporate network didn't receive the email until 3/24/2006.  The sender did not get a delay notification.

Is there a way to trace this email to figure out why it was delayed and why there was no delay notification?  I have checked the logs at the satelite server and the main campus server and see no incidents.

Any direction would be appreciated.
0
johnscr
Asked:
johnscr
2 Solutions
 
SembeeCommented:
Did you have Message Tracking turned on? That is the best tool for tracking what Exchange is doing with a message. If it wasn't turned on then nothing you can do.

Simon.
0
 
CorpITCommented:
Any direction? Here's an off the beaten path direction... You said sent to "multiple users."  Was that using a DL pehaps?  Confirm that your "local delivery" queue doesn't have any messages in a retry state.  If they do, it's possible that the satellite user is sending to a DL with a user that has a corrupt mailbox.  This may affect delivery to all user in the DL.
0
 
johnscrAuthor Commented:
I do not have Message Tracking turned on.  I was trying to make sure I wasn't missing something obvious before telling the users involved that there wasn't anything more I could do to trace the email.

Thanks for the confirmation, Sembee.

Corp, I gave you some points because you tried.  The user didn't use a distribution list, but it was a good thought.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now