7001 Excahnge services fail to start

Posted on 2006-04-25
Last Modified: 2012-05-05
Hello Experts.

A few months ago, I built an exchange recovery server and tested my ability to restore both the Information Stores and Individual mailboxes.  Once I was satisfied with the results, I moth-balled the server for a rainy day.  Unfortunately the rainy has arrived in more than one way.  I must restore a number of mailboxes from an old backup without impacting the production system.  I've brought the server back online, but none of the exchange services will start, so I can't even begin the restore process...

The event viewer lists the following event for each failed exchange service:
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7001
Date:            4/25/2006
Time:            10:08:12 AM
User:            N/A
Computer:      EXRESTORE
The Microsoft Exchange Event service depends on the Microsoft Exchange Information Store service which failed to start because of the following error:
The dependency service or group failed to start.

For more information, see Help and Support Center at
If I attempt to start the services manually, I receive the following:

Error 3:  THe system cannot find the path specified.

Any idea what may be causing this?
Question by:rj4510
    LVL 104

    Accepted Solution

    It means what it says - it cannot find the path specified. Could be the service or the store. Try reinstalling Exchange (as in Add/remove programs, reinstall) and see if that that clears the problem.


    Author Comment


    Your answer sent me down the correct path.  Interestingly enough, I had to change the install path drive letter and then back to the original drive letter and everything loaded up as planned.  This was a very strange issue, but moving the drive around somehow forced exchange to se the path again  !!!!

    Featured Post

    What Is Threat Intelligence?

    Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

    Join & Write a Comment

    Use email signature images to promote corporate certifications and industry awards.
    Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
    In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
    In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

    745 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now